Impactful Instructional Designer - Community Services (Hybrid)

atWork Australia; Australia; Hybrid; AUD 85,000 - 110,000; Part time

Benefits offered by this job

Hybrid working

Leadership development

Quarterly events

Wellbeing & EAP

Fitness Passport

Salary packaging

Tools & tech

Great culture

Job summary

atWork Australia is seeking an experienced instructional design professional for a 6-month project to create Community Services learning programs for frontline employment services teams. You will design solutions, develop content, and collaborate with internal and external subject matter experts to build capability across the business.

This role focuses on design over traditional facilitation, requiring collaboration with SMEs and leaders, and delivering solutions within scope and timelines

Qualifications

• Significant instructional design experience across learning modalities.
• Commercially minded, aligning learning solutions to business needs.
• Proven ability to meet expectations and deliver on commitments.
• Strong project and stakeholder management with the ability to influence outcomes.
• Analytical and solutions-focused, using data to identify capability gaps.
• Organised and proactive, managing competing priorities and deadlines.
• Engaging facilitator for virtual and in-person training.

Responsibilities

• Design and develop engaging learning programs across multiple modalities.
• Partner with SMEs and leaders to translate complex information into practical learning solutions.
• Research and source external learning programs and providers to meet needs.
• Manage multiple learning projects, delivering outcomes on time and within scope.
• Monitor learning effectiveness, completion rates and feedback to drive improvements.
• Support LMS administration, ensuring compliance and mandatory training requirements.
• Facilitate engaging training programs for diverse audiences across Australia.

Skills

Instructional design

Business-aligned design

Project management

Data-driven

Prioritisation

Facilitation

Job description

atWork Australia is seeking an experienced instructional design professional for a 6-month project to create Community Services learning programs for frontline employment services teams. You will design solutions, develop content, and collaborate with internal and external subject matter experts to build capability across the business.

This role focuses on design over traditional facilitation, requiring collaboration with SMEs and leaders, and delivering solutions within scope and timelines