Instructional Designer: Community Services (Hybrid, 6‑Month)

MedHealth; Sydney; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid Working Arrangements

Quarterly social events & recognition

Wellbeing initiatives & EAP

Fitness Passport

Salary packaging & extra leave

Tools & tech provided

Great company culture & collaborative팀

Job summary

atWork Australia is seeking an experienced instructional design professional for a 6-month contract to design and deliver Community Services learning programs for frontline employment services teams. The role focuses on creating content, collaborating with subject matter experts, and building capability across the business.

You'll design programs across modalities, manage multiple projects, monitor outcomes, and ensure mandatory training compliance.

Qualifications

• Significant instructional design experience across all learning modalities.
• Commercially minded; design learning solutions aligned to business needs.
• Strong project and stakeholder management with the ability to influence outcomes.
• Analytical and solutions-focused; use data to identify capability gaps and learning opportunities.
• Organised and proactive, able to manage competing priorities and deadlines.
• Engaging facilitator for virtual and face-to-face learning.

Responsibilities

• Design and develop engaging learning programs across multiple modalities.
• Partner with SMEs and leaders to translate complex information into practical learning solutions.
• Research and source external learning programs and providers to meet needs.
• Manage multiple learning projects, delivering outcomes on time and within scope.
• Monitor learning effectiveness, completion rates and feedback to drive improvements.
• Support LMS administration, ensuring compliance and mandatory training requirements are met.
• Facilitate engaging training programs for diverse audiences across Australia.

Skills

Instructional design

Project management

Stakeholder management

Data-driven

Facilitation (virtual & in-person)

Tools

LMS platforms

Job description

atWork Australia is seeking an experienced instructional design professional for a 6-month contract to design and deliver Community Services learning programs for frontline employment services teams. The role focuses on creating content, collaborating with subject matter experts, and building capability across the business.

You'll design programs across modalities, manage multiple projects, monitor outcomes, and ensure mandatory training compliance.