Instructional Designer

Underwriting Agencies of Australia Pty; Newcastle City Council; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Study assistance

Additional leave benefits

Group insurance

Employee Assistance Program

Hybrid ways of working

Job summary

Underwriting Agencies of Australia Pty in Newcastle West NSW is seeking a Learning Instructional Designer to join our People & Culture team. You will design and develop engaging learning content and solutions that support capability development across UAA Group.

This role will contribute to onboarding, compliance training, leadership development, organisational change and role-based capability programs.

Qualifications

• Experience in instructional design, learning and development or capability development.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Experience creating workshops, eLearning modules and learning resources.
• Excellent written communication and content development skills.

Responsibilities

• Designing and developing engaging learning content, including eLearning, video, workshops and supporting resources.
• Coordinating learning programs, training activities and LMS administration.
• Evaluating and continuously improving learning content, resources and learner outcomes.
• Supporting onboarding, compliance, leadership and capability development initiatives.

Skills

Instructional design

Adult learning principles

Project management

Collaborative work

Education

Certificate IV in Training and Assessment

Tools

Microsoft 365

PowerPoint

Teams

SharePoint

Word

Job description

Underwriting Agencies of Australia – Newcastle West NSW

UAA Group is a leading provider of innovative insurance products and services, specialising in plant and machinery and construction insurance across multiple regions. UAA Group is driven by our purpose to ensure our clients have confidence that their future is protected. Our services and team culture are guided by our values of Integrity, Innovation, Connection, Resilience and Growth.

About the Role

We are looking for a Learning Instructional Designer to join our People & Culture team. Our team is based across multiple locations, and we are flexible with where this role can be based. You will be working closely with the Organisational Development Manager, subject matter experts and business leaders, you will design and develop engaging learning content and solutions that support capability development across UAA Group.

This role will contribute to a broad range of learning initiatives, including onboarding, compliance training, leadership development, organisational change, technology uplift and role-based capability programs. You will also support the coordination of learning activities, systems and resources to help ensure learning is delivered consistently and effectively across the Group.

What You Will Be Doing

• Partnering with leaders and subject matter experts to identify learning needs and create effective and innovative solutions
• Designing and developing engaging learning content, including eLearning, video, workshops and supporting resources
• Supporting onboarding, compliance, leadership and capability development initiatives
• Developing learning solutions that support organisational change and business improvement
• Coordinating learning programs, training activities and Learning Management System (LMS) administration
• Evaluating and continuously improving learning content, resources and learner outcomes

About You

You are a creative and organised learning professional who enjoys designing engaging learning experiences and making complex information easy to understand. You are willing to challenge the status quo to make content human-centric and engaging. You thrive in a collaborative environment, can manage multiple priorities and take pride in delivering high-quality work.

You Will Bring

• Experience in instructional design, learning and development or capability development
• Strong knowledge of adult learning principles and instructional design methodologies
• An ability to cut through complexity
• Experience creating workshops, eLearning modules and learning resources
• Excellent written communication and content development skills
• Strong attention to detail and organisational skills
• Experience managing multiple projects and competing priorities
• A collaborative approach and ability to build strong stakeholder relationships
• Proficiency in Microsoft 365, including PowerPoint, Teams, SharePoint and Word

Nice to Have

• Experience with LMS and eLearning authoring tools
• Knowledge of compliance training and professional development requirement
• Exposure to organisational development, culture or engagement initiatives
• Experience using AI-enabled productivity or learning tools
• Facilitation or workshop delivery experience
• Certificate IV in Training and Assessment or a related qualification

How We Will Support You

At UAA Group, we believe in supporting and growing our people. Depending on the final employment arrangement, our employees have access to a range of offerings that support wellbeing at work and at home, including:

• Study assistance
• Additional leave benefits
• Group insurance, including life, total and permanent disability and salary continuance insurance
• Employee Assistance Program
• Hybrid ways of working

For more information about us and our ways of working please visit our website: https://uaagroup.com.au/

At UAA Group, we recognise diversity as a key asset to our business, and we are committed to an inclusive workplace that respects all cultures, unique perspectives and support our people to perform at their best and develop to their full potential. This helps us to create a positive impact for customers, communities and each other every day.

UAA Group acknowledges the Traditional Custodians of the Lands upon which we work on. UAA Group pays respect to the Elders, past, present and emerging and extends that respect to other Indigenous Australians. We encourage all interested candidates to apply.