Instructional Designer

UNDERWRITING AGENCIES OF AUSTRALIA PTY LTD; Newcastle City Council; Hybrid; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Study assistance

Group insurance

Hybrid work model

Job summary

UNDERWRITING AGENCIES OF AUSTRALIA PTY LTD is seeking a Learning Instructional Designer on a 12-month contract. You will design and develop engaging learning content and solutions to support capability development across UAA Group, working with the Organisational Development Manager and SMEs.

This role covers onboarding, compliance training, leadership development, organisational change, technology uplift and role-based capability programs, plus assisting LMS administration to ensure delivery is

Qualifications

• Experience in instructional design, learning and development or capability development.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Ability to cut through complexity and create engaging learning content.

Responsibilities

• Partner with leaders and SMEs to identify learning needs and create solutions.
• Design and develop engaging content, including eLearning, video, workshops and supporting resources.
• Support onboarding, compliance, leadership and capability development initiatives.
• Develop learning solutions that support organisational change and business improvement.
• Coordinate learning programs and LMS administration.
• Evaluate and continuously improve learning content and learner outcomes.

Skills

Instructional design

Adult learning principles

Content development

Project management

Stakeholder management

Microsoft 365

Education

Certificate IV in Training and Assessment

Tools

PowerPoint

Teams

SharePoint

Word

LMS

Articulate Storyline

Job description

UAA Group is a leading provider of innovative insurance products and services, specialising in plant and machinery and construction insurance across multiple regions. UAA Group is driven by our purpose to ensure our clients have confidence that their future is protected. Our services and team culture are guided by our values of Integrity, Innovation, Connection, Resilience and Growth.

About the Role

We are looking for a Learning Instructional Designer (12-month contract role) to join our People & Culture team. Our team is based across multiple locations, and we are flexible with where this role can be based. You will be working closely with the Organisational Development Manager, subject matter experts and business leaders, you will design and develop engaging learning content and solutions that support capability development across UAA Group.

This role will contribute to a broad range of learning initiatives, including onboarding, compliance training, leadership development, organisational change, technology uplift and role-based capability programs. You will also support the coordination of learning activities, systems and resources to help ensure learning is delivered consistently and effectively across the Group.

What You Will Be Doing

• Partnering with leaders and subject matter experts to identify learning needs and create effective and innovative solutions
• Designing and developing engaging learning content, including eLearning, video, workshops and supporting resources
• Supporting onboarding, compliance, leadership and capability development initiatives
• Developing learning solutions that support organisational change and business improvement
• Coordinating learning programs, training activities and Learning Management System (LMS) administration
• Evaluating and continuously improving learning content, resources and learner outcomes

About You

You are a creative and organised learning professional who enjoys designing engaging learning experiences and making complex information easy to understand. You are willing to challenge the status quo to make content human-centric and engaging. You thrive in a collaborative environment, can manage multiple priorities and take pride in delivering high-quality work

You Will Bring

• Experience in instructional design, learning and development or capability development
• Strong knowledge of adult learning principles and instructional design methodologies
• An ability to cut through complexity
• Experience creating workshops, eLearning modules and learning resources
• Excellent written communication and content development skills
• Strong attention to detail and organisational skills
• Experience managing multiple projects and competing priorities
• A collaborative approach and ability to build strong stakeholder relationships
• Proficiency in Microsoft 365, including PowerPoint, Teams, SharePoint and Word

Nice to Have

• Experience with LMS and eLearning authoring tools
• Knowledge of compliance training and professional development requirement
• Exposure to organisational development, culture or engagement initiatives
• Experience using AI-enabled productivity or learning tools
• Facilitation or workshop delivery experience
• Certificate IV in Training and Assessment or a related qualification

How We Will Support You

At UAA Group, we believe in supporting and growing our people. Depending on the final employment arrangement, our employees have access to a range of offerings that support wellbeing at work and at home, including:

• Study assistance
• Additional leave benefits
• Group insurance, including life, total and permanent disability and salary continuance insurance
• Employee Assistance Program
• Hybrid ways of working

Applicants must be eligible to work in Australia.

For more information about UAA Group and our ways of working, visit the UAA Group website.

At UAA Group, we recognise diversity as a key asset to our business. We are committed to an inclusive workplace that respects all cultures and unique perspectives, and supports our people to perform at their best and develop to their full potential. This helps us create a positive impact for customers, communities and each other every day.

UAA Group acknowledges the Traditional Custodians of the Lands on which we work. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples. We encourage all interested candidates to apply.