Installation Coordinator

Kingspan Water & Energy; Moama; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Employee discounts

Team BBQs & events

Recognition programs

Employee Assistance Program

Job summary

Kingspan Water & Energy in Moama, NSW, is seeking an organised Installations Coordinator to join our growing team. You will be the key link between customers, installers, plumbers and logistics to ensure installation projects are delivered on time and to a high standard.

Reporting to the Installations Manager, you’ll manage schedules, coordinate changes, communicate with stakeholders and help deliver exceptional customer experiences while upholding safety and quality across multiple sites.

Qualifications

• Customer service, scheduling, operations or coordination experience.
• Strong communication and relationship-building skills.
• Excellent organisational and time management abilities.

Responsibilities

• Coordinate and schedule daily tank installations across multiple locations.
• Manage installation changes and rescheduling requirements.
• Monitor and update installer schedules and job statuses.
• Process installation invoicing after completion.
• Liaise with plumbers, installers, supervisors and customers.
• Work with Logistics and Planning to support delivery.
• Support quality, compliance and continuous improvement initiatives.
• Contribute to a safe, compliant and customer-focused workplace culture.

Skills

Customer service

Scheduling

Operations coordination

Communication

Organisational skills

Problem-solving

Microsoft Office

Tools

Office 365

Job description

Join a market-leading Australian manufacturer and help deliver projects that matter.

At Kingspan Water & Energy, we’re passionate about creating sustainable water storage and wastewater solutions that support homes, businesses, farms, and communities across Australia. We’re looking for an organised and customer-focused Installations Coordinator to join our growing team in Moama, NSW.

If you thrive in a fast-paced environment, enjoy solving problems, and love bringing people together to achieve great outcomes, we’d love to hear from you.

About the Role

Reporting to the Installations Manager, you’ll be the critical link between customers, installers, plumbers, logistics teams, and internal stakeholders, ensuring installation projects are delivered efficiently and on schedule.

No two days are the same. You’ll be responsible for coordinating installation schedules, managing changes, communicating with key stakeholders, and ensuring every installation journey delivers an exceptional customer experience.

Key Responsibilities

• Coordinate and schedule daily tank installations across multiple locations
• Manage installation changes and rescheduling requirements
• Monitor and update installer schedules and job statuses
• Process installation invoicing following completion
• Liaise with plumbers, installers, supervisors and customers to ensure successful outcomes
• Work closely with Logistics and Planning teams to support seamless project delivery
• Support quality, compliance and continuous improvement initiatives
• Contribute to a safe, compliant and customer-focused workplace culture

About You

We’re looking for someone who enjoys working collaboratively, has excellent attention to detail and can confidently juggle multiple priorities.

You’ll Bring

• Previous experience in a customer service, scheduling, operations or coordination role
• Strong communication and relationship-building skills
• Excellent organisational and time management abilities
• A proactive mindset with strong problem-solving capabilities
• The ability to adapt and thrive in a dynamic environment
• Sound Microsoft Office and Office 365 skills
• A commitment to delivering outstanding customer experiences

Why Join Kingspan?

At Kingspan, you’ll be joining a global business with a local community feel. We’re committed to innovation, sustainability and creating an environment where our people can grow and succeed.

What’s in it for You?

• Stable and growing industry leader
• Career development opportunities within a global organisation
• Employee shopping and lifestyle discounts
• Monthly team BBQs and site events
• Reward and recognition programs
• Employee Assistance Program (EAP)
• Supportive, collaborative team culture
• Opportunity to contribute to a more sustainable future

About Kingspan

Kingspan Water & Energy is Australia’s leading manufacturer of water storage, rainwater harvesting and wastewater treatment solutions. With sites across Sydney, Melbourne, Brisbane, Perth and regional NSW, we are part of the global Kingspan Group, helping to accelerate the transition toward a net zero emissions future.

Kingspan is an equal opportunity employer committed to building a diverse and inclusive workforce. We warmly encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people living with a disability.