Installation Coordinator

Gold Star Recruitment Services; Melbourne; On-site; AUD 80,000 - 85,000; Full time

Job summary

Classic Architectural Group is seeking an organised Installation Coordinator to own the install calendar across VIC, NSW and QLD. Reporting to the Operations Manager, you’ll be the primary contact for clients, site coordinators and crews to ensure installations start on time and meet client expectations.

You'll coordinate schedules, confirm dates, manage site readiness, and keep Simpro up to date so invoicing stays on track.

Qualifications

• 3+ years in scheduling, job coordination or project administration in construction, building products, fit-out or trades.
• Experience scheduling installers across multiple regions with urgent changes and route planning.
• Knowledge of Simpro or similar systems (ServiceM8, AroFlo, Jobpac).
• Strong Microsoft Office skills, especially Excel and Outlook.
• Clear written communication and accurate record keeping.

Responsibilities

• Coordinate install dates and communicate changes to clients.
• Build the install calendar across VIC, NSW and QLD.
• Ensure site readiness with access, materials, freight and deliveries.
• Maintain Simpro up to date to keep teams informed and ready to invoice.
• Provide same-day answers to client and builder inquiries.
• Confirm completions and arrange return visits.

Skills

Scheduling

Field coordination

Simpro experience

Excel/Outlook

Phone communication

Record keeping

Tools

Simpro

ServiceM8

AroFlo

Jobpac

Job description

Gold Star Recruitment Services – Preston VIC

· Are you organised, committed and ready to offer first class customer service?

· Preston, Melbourne VIC - Full-time Permanent Role - Onsite Office Based

· $80 - $85k per annum + Super based on skills and experience.

About Classic Architectural Group

Classic Architectural Group (CAG) has been Australia’s premium provider to the Commercial Building Industry of compliant floor safety, skate deterrents, bike storage and car park safety products for over 40 years. We help create safer shared spaces — and we deliver with certainty.

The Opportunity - Schedule

• Coordinate
• Communicate

We are seeking an organised, client-focused Installation Coordinator to own our install calendar across VIC, NSW and QLD. Reporting to the Operations Manager and working alongside our Project Services Team, you’ll be the point of contact for clients, site coordinators, site crews and the office on scheduled works so crews arrive on time, prepared, and to client expectations.

Your Daily Impact

You will give our clients certainty and our crews a clear run by:

Client Certainty — confirming install dates and arrival times up front, and updating clients the same day should anything change

Scheduling — building the install calendar across 3 states, grouping jobs by area and subcontractor skills

Site Readiness — checking access and materials are on site before the crew arrives, and ensuring that freight, deliveries and returns are booked on time

Key Dates — locking in inspection, Practical Completion (PC) and Occupation Certificate (OC) dates

Same-Day Answers — clearing overnight enquiries and giving clients and builders timely responses

Completions — reviewing completed works daily, updating clients and booking return visits

Visibility — keeping Simpro current so everyone knows who is where, and jobs are ready to invoice

What You’ll Bring

3+ years in scheduling, job coordination or project administration in construction, building products, fit-out or trades

Experience scheduling installers or field technicians across multiple regions, including urgent changes and route planning

Working knowledge of Simpro or a similar system (ServiceM8, AroFlo, Jobpac)

Strong Microsoft Office skills — Excel and Outlook in particular

Confidence on the phone with builders and clients with an ability to pivot quickly

Clear written communication and accurate record keeping

Highly regarded: understanding of construction programmes, inspections and PC/OC milestones; freight and delivery booking experience; commercial or residential building project experience in VIC, NSW or QLD.

Who You Are

Organised, calm and composed when priorities change

Clear, timely and confident communicating with clients, builders and crews

Accurate and detail-focused — dates, records and site notes are right the first time

Takes ownership and follows through on every booking

A problem-solver who flags risks early, with a fix ready

Why Classic Architectural Group

• 40+ years of industry leadership and national growth
• A clear role with real ownership of the install calendar
• A supportive Operations Manager and Project Services Team
• A team that values people, celebrates performance, and gives you room to make a difference

Our Values

At Classic Architectural Group, everything we do is guided by commitment to delivering a World Class Experience through a DNA of Flair, Service & Certainty.

We also live by the "4 R's":

Rigorous

We are relentlessly driven to uncompromised world-class quality, service and efficiencies.

Respectful

We maintain equality and integrity for all our business partners and users of public space.

Responsible

We are committed in humility to uphold our obligations to clients, staff, the community and the environment.

Resourceful

We are dedicated to providing seamless experiences through insightful, innovative solutions with can-do versatility.