Inside Sales Representative

Hometime; Brisbane; On-site; AUD 99,000 - 121,000; Full time

Benefits offered by this job

Birthday leave

Holiday week: paid time off between X"

Paid parental leave includingsecondary

Quarterly team events

Job summary

Hometime is seeking a motivated Inside Sales Representative to convert inbound property owner enquiries into managed properties across Australia. You’ll be the first point of contact, building rapport and guiding homeowners through the listing process.

This role is phone-focused and data-driven, with a clear sales playbook and HubSpot to manage leads. You’ll follow a structured process, handle objections, and move opportunities toward signed management agreements.

Qualifications

• 1 to 3+ years in inside sales, inbound sales or phone-based sales.
• Strong written and verbal communication skills.

Responsibilities

• Respond to inbound leads from property owners, qualify needs and guide to a signed management agreement.
• Engage prospects by phone (and supported by email/video), build trust, and articulate Hometime’s value proposition.
• Manage opportunities through defined sales stages with timely follow-ups and professional communication at every touchpoint.
• Collaborate with Host partners and internal teams to ensure smooth transition from sale to onboarding and maintain accurate data in HubSpot.
• Follow sales processes and tools; provide feedback to improve conversion, efficiency and customer experience.

Skills

Inside sales

Inbound leads

Phone-based sales

Rapport building

Objection handling

Sales process

Organization

Team player

Tools

HubSpot CRM

Job description

Are you a confident communicator who thrives on helping customers make great decisions? Hometime is looking for a motivated Inside Sales Representative to convert inbound property owner enquiries into new managed properties across Australia’s key short-term rental markets.

You’ll be the first point of contact for homeowners who have expressed interest in Hometime. Building rapport, understanding their goals, and guiding them through the process of listing their property with confidence. This role is ideal for someone who enjoys phone-based sales, values process and structure, and takes pride in delivering a high-quality customer experience.

If you love great conversations, like hitting targets with structure behind you, and want to grow with a fast-moving proptech business, read on.

What’s on offer

• $110,000 OTE (base + uncapped commission)
• A clear sales playbook and tools that set you up to win
• Growth with a scaling business across Australia’s key short-term rental market

What you'll do:

• Respond to inbound leads from property owners, qualify their needs and property suitability, and guide them through to a signed management agreement.

Own High-Quality Sales Conversations

• Engage prospects primarily by phone (supported by email and video), build trust quickly, uncover motivations, and clearly articulate Hometime’s value proposition.

Progress Opportunities Through the Sales Journey

• Manage opportunities through defined sales stages, ensuring timely follow-ups, clear next steps, and professional communication at every touchpoint.

Collaborate with Host Partners & Internal Teams

• Work closely with local Host partners and internal operations teams to ensure accurate expectation-setting and a smooth transition from sale to onboarding.
• Use HubSpot to manage leads and deals, logging all activity accurately and maintaining high-quality data to support forecasting and performance reporting.

Follow Sales Process & Tools

• Use the sales frameworks, scripts, tools, and processes provided to deliver consistent, high-quality outcomes for property owners.

Contribute to Continuous Improvement

• Provide practical feedback on scripts, qualification criteria, tools, and workflows to help improve conversion, efficiency, and the customer experience over time.

Represent the Hometime Brand

• Be a friendly, professional, and trusted first impression of Hometime for prospective owners, setting the tone for a long-term partnership.

You’ll thrive here if you have

• 1 to 3+ years in inside sales, inbound sales, customer success or phone-based sales
• Natural rapport building and strong written and verbal communication
• Confidence handling objections and guiding people to a decision
• Comfort working within a structured sales process
• Strong organisation across multiple conversations and follow-ups
• CRM experience (HubSpot a bonus)
• Energy for a fast-paced, high-growth environment
• A coachable, team-first attitude
• Bonus: an interest in property, short-term rentals or hospitality
• Based in Brisbane
• Birthday leave
• Holiday week: paid time off between Christmas and New Year
• Paid parental leave, including secondary carers, adoption and special maternity leave
• Quarterly virtual and in-person team events