Inside Metals Sales Specialist

Vulcan; Albury City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

On-site work

On-the-job training

Generous parental leave

Employee Assistance Programme

Professional but relaxed company CULT

Job summary

Vulcan is seeking an office-based internal sales professional in Albury, Australia. You will be the first point of contact for customers, working closely with internal teams and external partners to sell engineering steel, stainless and aluminium products.

You will respond to inbound enquiries, proactively reach out to customers, process orders and quotes, and support business development. On-site Monday to Friday 8.00am-4.30pm, with a focus on customer service and stock management.

Qualifications

• Knowledge/experience with in the Metal industry is an advantage.
• Previous customer service and sales experience is preferred but not essential.

Responsibilities

• Responding to inbound enquiries via phone and email in a timely and professional manner.
• Proactive customer outreach through outbound calling.
• Processing customer orders and preparing accurate quotes.
• Proactively following up with customers to ensure satisfaction and gather feedback.
• Collaborating with the sales team to support business development and identify opportunities.
• Building and maintaining strong customer relationships.
• Assisting with stock management and inventory control.
• Handling general administrative tasks as needed.

Job description

Vulcan is seeking an office-based internal sales professional in Albury, Australia. You will be the first point of contact for customers, working closely with internal teams and external partners to sell engineering steel, stainless and aluminium products.

You will respond to inbound enquiries, proactively reach out to customers, process orders and quotes, and support business development. On-site Monday to Friday 8.00am-4.30pm, with a focus on customer service and stock management.