Inside Channel Manager, Victoria

Milestone Systems; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work culture

Training & mentorship

Career growth in a global company

Job summary

Milestone Systems, based in Melbourne, Australia, seeks an Inside Channel Manager to grow our reseller network and drive sales of our security technology solutions.

You will onboard partners, conduct online demos, and collaborate with field sales to maximize revenue. The role offers a hybrid work model near Melbourne and opportunities to grow within a leading global company.

Qualifications

• Tertiary qualification in Business, Sales, IT, or related field preferred.
• Experience in Inside Sales or Channel Partner Management.
• Background in technology, SaaS, or security solutions is a plus.
• Strong communication & relationship-building skills.
• Organized, detail-oriented, and proactive in driving results.
• Experience with CRM tools (Salesforce a bonus).
• Problem solver with a customer-first mindset.

Responsibilities

• Build and nurture relationships with resellers to increase Milestone software & hardware sales.
• Onboard and support new channel partners, helping them thrive in our ecosystem.
• Conduct engaging online demos & webinars for resellers and customers.
• Drive business growth through meaningful conversations & strategic sales calls with key partners.
• Document activities and track opportunities using Salesforce CRM.
• Collaborate with field sales teams to align strategy and maximize revenue.
• Travel occasionally within your region to build relationships and support partners.

Skills

Inside sales

Channel partner management

CRM tools

Communication

Relationship-building

Sales strategy

Education

Bachelor's degree in Business, IT, or related field

Tools

Salesforce

Job description

Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset - freedom, inclusion, and togetherness - we always consider our employees, partners, and communities in everything we do. Are you passionate about technology, building strong partnerships, and driving business growth? Join Milestone Systems, the global leader in Open Platform IP Video Management Systems, and be part of an innovative company that values diversity, collaboration, and professional growth. We're looking for an Inside Channel Manager to develop and grow our network of resellers in Australia. Based in our Melbourne office, you’ll play a key role in strengthening our presence in the region by fostering strong relationships and driving sales of our cutting-edge security technology solutions. At Milestone, we believe that success is built on empowering individuals—and that includes YOU. We foster an environment where every team member’s contribution is valued, and we champion an inclusive culture where everyone can thrive.

What You’ll Be Doing

• Build and nurture relationships with resellers to increase Milestone software & hardware sales.
• Onboard and support new channel partners, helping them thrive in our ecosystem.
• Conduct engaging online demos & webinars for resellers and customers.
• Drive business growth through meaningful conversations & strategic sales calls with key partners.
• Document activities and track opportunities using Salesforce CRM.
• Collaborate with field sales teams to align strategy and maximize revenue.
• Travel occasionally within your region to build relationships and support partners.

What We’re Looking For

• A tertiary qualification in Business, Sales, IT, or a related field is preferred
• Experience in Inside Sales or Channel Partner Management.
• A background in technology, SaaS, or security solutions is a plus!
• Strong communication & relationship-building skills.
• Organized, detail-oriented, and proactive in driving results.
• Experience with CRM tools (Salesforce experience is a bonus).
• A problem solver with a customer-first mindset.

Who This Role is Perfect For

• You love connecting with people and helping businesses grow.
• You’re excited about working in the fast-evolving tech industry.
• You value teamwork and collaboration in a supportive environment.
• You’re looking for a company that celebrates diversity and supports career growth.

Why Join Us?

• Flexibility & Work-Life Balance – We support a hybrid work culture and understand the importance of personal and professional balance.
• Growth & Development – Expand your career with training, mentorship, and opportunities to grow within a global company.
• A Supportive & Inclusive Team – Be part of a collaborative, international team that values different perspectives and champions gender diversity in the tech industry.