Injury Prevention Care Coordinator (Hybrid Role)

MedHealth Group; Melbourne; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Fitness perks

Hybrid work

Novated leasing

Salary sacrificing

Paid parental leave

Purchased leave

Public transport access

Job summary

MedHealth Group seeks a Care Coordinator to support Cogent’s clients with scheduling, case coordination and admin tasks. The role focuses on telephonic booking, documentation, and timely updates within our health services network.

You will coordinate medical appointments nationally, liaise with health practices, and produce concise communications that follow Cogent’s service guidelines. Strong written and verbal skills, WWCC, and IT savvy are essential; experience in healthcare bookings is

Qualifications

• Prior experience in Healthcare Bookings and Care Coordination.
• Hold a current and valid Working With Children Check (WWCC).
• Understanding of basic medical terminology.
• Well-developed written and verbal communication skills.
• General administrative support including printing, filing, photocopying, scanning, and data entry.
• IT Savvy.

Responsibilities

• Coordinate telephonic appointment bookings and manage related administrative duties.
• Coordinate medical appointments for health services nationally.
• Follow up with Health and Medical practices regarding results and assessments.
• Provide accurate, timely emails or written responses in line with Cogent communications and service guidelines.
• Utilise systems and databases for referrals and outgoing reports, including an elite health booking system.

Skills

Healthcare bookings

Care coordination

WWCC

Medical terminology

Communication skills

Administrative support

IT Savvy

Job description

MedHealth Group seeks a Care Coordinator to support Cogent’s clients with scheduling, case coordination and admin tasks. The role focuses on telephonic booking, documentation, and timely updates within our health services network.

You will coordinate medical appointments nationally, liaise with health practices, and produce concise communications that follow Cogent’s service guidelines. Strong written and verbal skills, WWCC, and IT savvy are essential; experience in healthcare bookings is