Injury Management & Return-to-Work Advisor | Flexible Hours

Cater Care Group; City Of Stirling; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible working arrangements

Employee Assistance Program

Career development and training

Recognition of Service and Excellence

Internal career opportunities

Hostplus superannuation

Relish Employee Benefits & Rewards

10% discount on Cater Care outlets

Job summary

Cater Care Group is seeking an experienced Care Services Advisor in Perth to lead injury management and workers’ compensation activities. You will advise on initial injuries, medical information, prognosis and work capacity, while coordinating with healthcare providers and insurers to achieve safe return-to-work outcomes.

You will develop and monitor return-to-work plans, balance medical restrictions with operational needs, and maintain accurate injury-management records.

Qualifications

• Experience in Workers’ Compensation, Injury Management or Claims Management.
• Knowledge of workers’ compensation legislation and injury management requirements.
• A relevant tertiary qualification in Physiotherapy, Human Movement, Exercise & Health, Sports Science, Allied Health or a related discipline.
• Strong written and verbal communication skills, with the ability to communicate confidently with employees, healthcare professionals, insurers and operational stakeholders.
• Strong organisational and case management skills, with the ability to manage competing priorities.
• Sound computer, data management and reporting capabilities.
• A proactive, practical and solutions-focused approach.
• The ability to build trusted relationships and work collaboratively across a diverse stakeholder group.

Responsibilities

• Managing workplace injuries and workers’ compensation matters from initial injury through to resolution.
• Assessing injuries, medical information, treatment recommendations, prognosis and work capacity, and providing timely advice to operational teams.
• Working closely with treating practitioners and healthcare professionals to establish appropriate capacity and suitable duties.
• Developing, implementing and monitoring return-to-work and work capacity plans.
• Identifying practical suitable duties that balance medical restrictions with operational requirements.
• Coordinating medical and allied health appointments where required.
• Liaising with insurers, workers’ compensation authorities and other relevant stakeholders.
• Supporting workers’ compensation payroll and insurance reconciliation activities.
• Maintaining accurate, timely and compliant injury management records.
• Providing reporting, insights and analysis to support safety, wellbeing and workers’ compensation performance.
• Identifying opportunities to improve injury management processes, systems and practices.

Skills

injury management

communication skills

stakeholder management

case management

data management

reporting capabilities

solutions-focused

relationship building

Education

Physiotherapy

Human Movement

Exercise & Health

Sports Science

Allied Health

Job description

Cater Care Group is seeking an experienced Care Services Advisor in Perth to lead injury management and workers’ compensation activities. You will advise on initial injuries, medical information, prognosis and work capacity, while coordinating with healthcare providers and insurers to achieve safe return-to-work outcomes.

You will develop and monitor return-to-work plans, balance medical restrictions with operational needs, and maintain accurate injury-management records.