Infrastructure & Systems Engineer — Network Lead

West HQ; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Lunch provided

Free gym membership

Staff discounts

Job summary

West HQ is seeking an experienced Infrastructure & Systems Engineer to architect, maintain, and enhance our mission-critical ICT environment across multiple venues in Sydney. This hands-on role focuses on stability, security, and performance, coordinating network, server, cloud, and security operations.

You will design and optimise network infrastructure, administer Windows Server and AD, lead major incidents, and drive infrastructure upgrades with vendors and MSPs.

Qualifications

• 5+ years in Network Engineering or Infrastructure Engineering roles.
• Advanced networking experience (Cisco/Meraki/Aruba or equivalent).
• Strong background in AD, Windows Server, virtualisation, and backup platforms.
• Proven experience leading major incidents.
• Certifications such as CCNA/CCNP/AZ‑104/MS‑500 are highly regarded.
• PM certifications (Agile, PMP, PMBoK, Prince2) are valued.

Responsibilities

• Design, support, and optimise network infrastructure (LAN, WAN, Wi‑Fi, VPN, routing, switching, firewalls).
• Administer Windows Server, Active Directory, Group Policy, virtualisation, and storage systems.
• Lead P1/P2 incident response and provide Level 3 engineering support.
• Manage patching, lifecycle upgrades, and infrastructure improvements.
• Maintain network and systems security, including vulnerability remediation.
• Deliver infrastructure projects from design through implementation.
• Work with vendors, carriers, and MSPs on complex technical resolutions.

Skills

Network Engineering

Incident leadership

Documentation & communication

Vendor coordination

Education

CCNA/CCNP/AZ-104/MS-500 certifications

PM methodology certifications (Agile, PMP, PMBoK, Prince2)

Tools

Windows Server

Active Directory

Virtualisation

Storage systems

Cisco/Meraki/Aruba networking

Job description

West HQ is seeking an experienced Infrastructure & Systems Engineer to architect, maintain, and enhance our mission-critical ICT environment across multiple venues in Sydney. This hands-on role focuses on stability, security, and performance, coordinating network, server, cloud, and security operations.

You will design and optimise network infrastructure, administer Windows Server and AD, lead major incidents, and drive infrastructure upgrades with vendors and MSPs.