Infrastructure Business Analyst – Transformation & Operations

Peoplebank; Western Australia; Presencial; AUD 83.000 - 124.000; Jornada completa

Descripción de la vacante

Peoplebank is seeking an experienced Business Analyst - Infrastructure to support technology and infrastructure initiatives across networks, systems, cloud, applications, and technology operations environments.

You will act as the key link between business stakeholders and technical teams, ensuring requirements are understood and translated into effective technology solutions, collaborating on change, testing, and readiness activities.

Formación

• Proven BA experience in infrastructure, networks, or tech operations.
• Expertise in elicitation, process mapping, gap analysis, documentation, and workshop facilitation.
• Ability to translate technical concepts into clear business requirements for stakeholders.
• Experience supporting technology transformation, infrastructure refreshes, or service improvement programs.

Responsabilidades

• Gather and document requirements for infrastructure and technology initiatives.
• Facilitate workshops to define requirements, processes, and outcomes.
• Develop process maps, business cases, use cases, acceptance criteria, and supporting project docs.
• Support delivery through testing, validation, readiness, change management, and implementation activities.
• Identify opportunities for process optimisation, automation, service improvement, and standardisation.

Conocimientos

Requirements elicitation

Process mapping

Gap analysis

Workshop facilitation

Stakeholder management

Educación

BA certifications (CBAP/ECBA/Agile BA)

Descripción del empleo

Peoplebank is seeking an experienced Business Analyst - Infrastructure to support technology and infrastructure initiatives across networks, systems, cloud, applications, and technology operations environments.

You will act as the key link between business stakeholders and technical teams, ensuring requirements are understood and translated into effective technology solutions, collaborating on change, testing, and readiness activities.