Information Management Specialist: Records & Training

Great Barrier Reef Marine Park Authority; Townsville City; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

The Great Barrier Reef Marine Park Authority seeks an experienced information management officer to support internal and external stakeholders through robust information services and system administration.

Based in Townsville or Canberra, you will manage requests, assist with research, and contribute to continuous improvement of our information management systems while delivering training and guidance to staff on record-keeping and compliance.

Qualifications

• Ability to prioritise competing requests and deliver accurate work with limited supervision.
• Clear written and verbal communication and ability to build relationships.
• Demonstrated initiative and sound problem-solving skills.
• Experience in information or records management and digitisation processes.
• Familiarity with controlled document systems (Refworks/eLibrary/SharePoint Online) is advantageous.

Responsibilities

• Support information management projects and maintain systems and services that meet stakeholder needs.
• Resolve day-to-day enquiries and provide research assistance with timely, consistent service.
• Contribute to policies and guidelines that improve service delivery and comply with government requirements.
• Train and support staff to use information management systems and embed new processes.

Skills

Prioritisation / multitasking

Written & verbal communication

Problem solving

Initiative

Stakeholder engagement

Tools

Refworks

eLibrary

SharePoint Online

Online Image Collection

Job description

The Great Barrier Reef Marine Park Authority seeks an experienced information management officer to support internal and external stakeholders through robust information services and system administration.

Based in Townsville or Canberra, you will manage requests, assist with research, and contribute to continuous improvement of our information management systems while delivering training and guidance to staff on record-keeping and compliance.