Information Management Officer

Great Barrier Reef Marine Park Authority; Canberra; Presencial; AUD 70.000 - 98.000; Jornada completa

Descripción de la vacante

The Great Barrier Reef Marine Park Authority is seeking an experienced information management officer to support internal and external stakeholders. You will manage information systems, assist with research services, and help administer records management across the Reef Authority.

The role involves working from either Townsville or Canberra, handling multiple requests with limited supervision, and ensuring compliance with government requirements while driving continuous improvement.

Formación

• Experience in information management, records management or digitisation, with knowledge of relevant policies, procedures and Commonwealth records management requirements.
• Clear written and verbal communication, a helpful approach and the ability to build positive working relationships.
• Initiative, sound problem-solving skills and a flexible approach to change.
• The ability to organise competing priorities and deliver accurate, timely work with limited supervision.
• Familiarity with controlled document system administration, RefWorks, eLibrary, Online Image Collection or SharePoint Online would also be an advantage.

Responsabilidades

• Support information management projects and maintain systems and services that meet stakeholder needs.
• Resolve day‑to‑day enquiries and provide research assistance, prioritising requests to maintain timely, consistent service.
• Help develop and implement policies and guidelines that improve service delivery and meet relevant government requirements.
• Train and support staff to use information management systems confidently and embed new processes and practices.

Conocimientos

Information management

Records management

Digitisation

Policy development

Staff training

Written communication

Problem solving

Stakeholder liaison

Herramientas

SharePoint Online

RefWorks

eLibrary

Online Image Collection

Descripción del empleo

We are seeking an experienced and dynamic information management officer to join our small team. As part of the Great Barrier Reef Marine Park Authority’s (the Reef Authority) Information team, you will be responsible for providing services to both internal and external stakeholders, assisting with requests, research services, and the administration of Reef Authority information management systems and services.

Working from either our Townsville or Canberra office, the position is required to action multiple requests, prioritising the workload with limited supervision, whilst adhering to relevant regulatory government requirements and policy frameworks to ensure continuity of service on behalf of the Information team.

You will be able to problem solve, support and assist in the maintenance of the online Reef Authority information management systems, with a focus on continuous improvement, including the support and training of Reef Authority staff with regards to the Reef Authority record and information management services.

What you'll do

• Support information management projects and maintain systems and services that meet stakeholder needs.
• Resolve day‑to‑day enquiries and provide research assistance, prioritising requests to maintain timely, consistent service.
• Help develop and implement policies and guidelines that improve service delivery and meet relevant government requirements.
• Train and support staff to use information management systems confidently and embed new processes and practices.

What you'll bring

• The ability to organise competing priorities and deliver accurate, timely work with limited supervision.
• Clear written and verbal communication, a helpful approach and the ability to build positive working relationships.
• Initiative, sound problem‑solving skills and a flexible approach to change.
• Experience in information management, records management or digitisation, with knowledge of relevant policies, procedures and Commonwealth records management requirements, would be valued.
• Familiarity with controlled document system administration, Refworks, eLibrary, Online Image Collection or SharePoint Online would also be an advantage.

Why join the Reef Authority?

At the Reef Authority, you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose‑driven workplace where your work has real impact.

You’ll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives, professional development opportunities and a collaborative culture committed to protecting the Great Barrier Reef for future generations.