Industrial Tele Sales x2

Macnaught Pty Ltd; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Structured training

Clear KPIs from day one

Stable Australian manufacturer culture

Job summary

Macnaught Pty Ltd is seeking two Inside Salespeople to manage a portfolio of 600+ existing accounts by phone, with no cold calling or field travel. You’ll quote, build relationships, and retain customers through a structured call cycle and CRM discipline.

You’ll work with Territory Managers and Customer Service, handling ~20–25 conversations daily, and contribute to price increases, back-orders, and product changes while growing revenue.

Qualifications

• 2+ years' experience in phone-based sales, account management, or customer service.
• Experience handling 100+ accounts in B2B, trade, or industrial.
• Confident, genuine phone manner and relationship-focused approach.
• Comfort with reading price lists, calculating discounts, and explaining price changes.
• Solid CRM literacy and basic Excel/Outlook skills.
• A reliable, process-driven approach and consistent call cycle.
• Experience in industrial, trade, automotive, or fluid-handling/lubrication products.

Responsibilities

• Manage a portfolio of 600+ existing accounts on a structured call cycle.
• Make outbound calls to existing customers for quoting and retention.
• Quote and spot growth opportunities within each account.
• Keep the CRM accurate with outcomes, next actions, and pricing notes.
• Collaborate with Territory Managers and Customer Service for coordinated support.
• Assist with price-increase rollouts, back-order updates, and product-change communications.

Skills

Phone-based sales

Account management

CRM literacy

Excel/Outlook

Relationship building

Numbers & pricing

Process-driven

Tools

CRM software

Excel

Outlook

Job description

We are a proud Australian manufacturer and distributor of lubrication, fluid-handling, and industrial equipment, trusted by trade and industrial customers nationally. We're growing our internal sales team and looking for two Inside Salespeople to own and grow a dedicated portfolio of smaller commercial accounts by phone — no cold calling, no field travel, just building real relationships with existing Macnaught customers.

This is a genuinely supported, well-structured role: a defined portfolio of 600+ existing accounts, a clear call cycle, and a direct line to our National Sales Manager. If you like the idea of owning your own patch, working a consistent daily rhythm, and being rewarded for reliability rather than luck, we want to hear from you.

What You’ll Do

Manage your own portfolio of 600+ existing accounts on a structured call cycle — you decide how to build the relationship; we give you the system to run it.

Make outbound calls to existing customers for quoting, relationship-building, and account retention — around 20–25 conversations a day.

Quote and proactively spot opportunities to grow each account.

Keep the CRM accurate and up to date — call outcomes, next actions, and pricing notes.

Work closely with our field Territory Managers and Customer Service team — you're never on an island, and there's a clear path to hand accounts up when they grow.

Support price-increase rollouts, back-order updates, and product-change communications across your portfolio.

What You’ll Bring

2+ years' experience in phone-based sales, account management, or customer service, handling a large portfolio (100+ accounts) — B2B, trade, or industrial background strongly preferred.

A confident, genuine phone manner — this is a relationship role, not a script-reading one.

Comfort with numbers — reading a price list, calculating a discount, explaining a price increase without flinching.

Solid CRM literacy (we'll train you on our system) and basic Excel/Outlook skills.

A reliable, process-driven approach — this role runs on a consistent call cycle, not just closing the occasional big win.

Highly regarded experience in industrial, trade, automotive, or fluid-handling/lubrication products.

What’s On Offer

Office based role

A clearly defined portfolio and KPIs from day one, with full training and a 90-day settling-in period.

A stable, established Australian manufacturer with a genuinely supportive team culture.

If you're a self-starter who thrives on rhythm and repetition rather than constant novelty, who can handle the occasional “not interested” without taking it personally, and who genuinely enjoys getting to know a customer's business over the phone — we'd love to hear from you.

This role could also be a great fit for someone looking to transition from a field-based sales role into a phone-based position, while still using their industry knowledge and customer relationship skills.