Incident Response Crew

Downer Group; Sydney; On-site; AUD 39,000 - 55,000; Full time

Job summary

Downer Group in Sydney is seeking an Incident Response Crew Member to support operations across major motorway and tunnel networks. You will respond to incidents, assist with traffic management, and help keep motorists safe while following safety procedures.

The role offers on-the-job training, a collaborative safety-focused team, and opportunities to work across critical infrastructure sites. Monday–Friday afternoon shifts apply with potential weekend overtime.

Qualifications

• Minimum MR Driver Licence required; HR licence highly regarded or able to obtain.
• Current NSW ITCP accreditation or ability to obtain it.
• General Construction Induction Card (White Card) obtained.
• Familiarity with road maintenance or similar operational environments.
• Availability for Monday–Friday afternoon shifts with weekend overtime possibility.

Responsibilities

• Respond to incidents, breakdowns and disruptions across motorway and tunnel network.
• Assist with traffic and incident management activities.
• Help maintain a safe environment for motorists, contractors and other responders.
• Support road maintenance and operational activities.
• Follow established safety, traffic management and incident response procedures.
• Work with the operations team to keep the network safe and moving.

Skills

MR Driver Licence

HR Licence (or ability to obtain)

ITCP accreditation

White Card

Road maintenance familiarity

Team-focused

Reliable

Job description

Keep Sydney moving. Join a team responsible for responding to incidents across some of Sydney's most critical motorway and tunnel networks.

We are looking for Incident Response Crew Members to support operations across the Northern Assets Network, including NorthConnex, Lane Cove Tunnel and the M2 Motorway.

Working within a safety-focused operational team, you'll respond to incidents and disruptions across the network, helping ensure situations are managed quickly and safely while minimising impacts to motorists.

About the role

As an Incident Response Crew Member, you will:

• Respond to incidents, breakdowns and disruptions across the motorway and tunnel network
• Assist with traffic and incident management activities
• Help maintain a safe environment for motorists, contractors and other responders
• Support road maintenance and operational activities
• Follow established safety, traffic management and incident response procedures
• Work closely with the broader operations team to keep the network safe and moving

What we're looking for

• Minimum MR Driver Licence, with HR highly regarded or the ability to obtain
• Current NSW Implement Traffic Control Plans (ITCP) accreditation, or ability to obtain
• General Construction Induction Card (White Card)
• Familiarity with road maintenance or similar operational environments
• Availability to work Monday to Friday afternoon shifts, with flexibility for weekend overtime
• Strong commitment to safe work practices and procedures
• Reliable, practical and team-focused approach

Highly regarded

• Previous traffic control or incident response experience
• TMA Statement of Attainment and VOC
• Tow Truck Licence and relevant experience
• Elevated Work Platform (EWP)
• Confined Space

What's on offer

• Monday to Friday roster with opportunities for weekend overtime
• On-the-job training and opportunities to upskill
• Work across some of Sydney's most critical motorway and tunnel infrastructure
• Join a collaborative, safety-focused operational team
• Be part of a culture that values safety, integrity and continuous improvement

Please note, screening and interviews may take place prior to the closing date. Candidates progressing through the recruitment process will be required to complete relevant pre-employment checks, which may include a medical assessment and drug and alcohol testing.

Downer Group acknowledges and embraces the importance of our people's diverse experiences, talents and cultures. As an inclusive employer, we welcome applications from everyone.