Inbound Operations Lead — Day Shift

Amazon; City of Melbourne; On-site; AUD 80,000 - 105,000; Full time

Job summary

Amazon in Melbourne is seeking an Operations Supervisor (Process Assistant) for the Fulfillment Center in Dandenong, on the day shift (7am - 5pm). You will support the Area Manager, guide team members to follow established processes, and ensure smooth day-to-day operations.

You will lead inbound and other departments, allocate labor, train associates, and track performance while promoting safety and efficiency. This hands-on role offers practical experience with Amazon tools and systems.

Qualifications

• Flexible schedule including weekends, nights, and/or holidays.
• 38+ hours per week, with overtime as required.
• Previous experience leading teams.
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members.
• Experience working with computers and Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Support and work in Inbound and other departments as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties
• Providing coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Fully understanding workflow and daily production goals
• Assisting in keeping work area clean and organised
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Referring all job injuries immediately to area manager
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Work 38+ hours per week, and overtime as required
• Previous experience leading teams
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
• Experience working with computers and Microsoft Office (Outlook, Word, Excel)

Skills

Leadership

Communication

Team management

Lean process improvement

Tools

Microsoft Office Suite

Job description

Amazon in Melbourne is seeking an Operations Supervisor (Process Assistant) for the Fulfillment Center in Dandenong, on the day shift (7am - 5pm). You will support the Area Manager, guide team members to follow established processes, and ensure smooth day-to-day operations.

You will lead inbound and other departments, allocate labor, train associates, and track performance while promoting safety and efficiency. This hands-on role offers practical experience with Amazon tools and systems.