Operations Supervisor (Process Assistant), Outbound - Night Shift

Amazon; City of Greater Dandenong; On-site; AUD 65,000 - 90,000; Full time

Job summary

Amazon in Dandenong South, Victoria is seeking an Operations Supervisor (Process Assistant) for the Outbound Night Shift. You will support the Area Manager and lead department duties, including labour allocation, meetings, and duties assignment.

Ideal candidates will have experience leading teams within manufacturing/distribution, strong communication skills, and proficiency with Microsoft Office. 38+ hours per week with overtime may apply.

Qualifications

• Experience leading teams in manufacturing/distribution environments.
• Strong written and verbal communication, and interpersonal skills.
• Availability to work 38 hours+ per week with overtime as required.
• Proficiency with computers and Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Support daily management of department duties including labour allocation.
• Lead meetings and assign job duties.
• Provide coverage for Area Managers.
• Track and report ATS/labor hours.
• Coach and train associates and verify SOP compliance.
• Ensure area performance through tracking and feedback.
• Identify safety hazards and coach safe work practices.
• Support cross-department collaboration as required.

Skills

Leadership

Communication

Team coaching

IT literacy

Tools

Microsoft Office

Outlook

Excel

Job description

Operations Supervisor (Process Assistant), Outbound - Night Shift

We’re seeking for an experienced Process Assistant (PA) to join the team at our Fulfillment Center in Dandenong South - Wednesday to Saturday Night Shift.

The PA will support the Area Manager and will hold responsibilities specific to pick, pack or ship.

Key job responsibilities:

• Support and work in other departments as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties
• Providing coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Fully understanding workflow and daily production goals
• Assisting in keeping work area clean and organised
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Referring all job injuries immediately to area manager

• Previous experience leading teams
• Experience working within a similar field (manufacturing/distribution/warehousing/large retail)
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
• Availability to work 38 hours+/week, and overtime as required
• Experience working with computers and Microsoft Office (Outlook, Word, Excel)