Fulfillment Center Operations Lead – Flexible Hours

Amazon Inc.; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Amazon Commercial Services Pty Ltd seeks an experienced Operations Supervisor/Process Assistant for our Horsley Park Fulfillment Center. The role supports the Area Manager and oversees inbound operations and other process paths to meet daily production goals.

The position requires leading teams, managing labor, ensuring safety compliance, and driving operational excellence across the intake, stow, pick, pack or ship processes. Overtime and weekend work may be required.

Qualifications

• 38 hours+/week, overtime as required
• Experience leading teams in manufacturing/distribution/warehousing/large retail
• Comfortable lifting up to 22.2 kilos, standing/walking 10–12 hours
• Excellent written and verbal communication and interpersonal skills
• Experience with computers and Microsoft Office (Outlook, Word, Excel)

Responsibilities

• Support and work in Inbound and other departments as required
• Help manage daily department duties, including allocating labor, leading meetings, assigning job duties
• Providing coverage for Area Managers
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Fully understanding workflow and daily production goals
• Assisting in keeping work area clean and organised
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Referring all job injuries immediately to area manager

Skills

Leadership experience

Team leadership

Lean process improvement

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Amazon Commercial Services Pty Ltd seeks an experienced Operations Supervisor/Process Assistant for our Horsley Park Fulfillment Center. The role supports the Area Manager and oversees inbound operations and other process paths to meet daily production goals.

The position requires leading teams, managing labor, ensuring safety compliance, and driving operational excellence across the intake, stow, pick, pack or ship processes. Overtime and weekend work may be required.