In-Store Visual Lead — Merchandising & Guest Experience

ALO; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

ALO team discount

Wellness club membership

Clothing allowance

Extensive career growth opportunities

Job summary

ALO is seeking a Visual Lead to drive in-store presentation and profitability. The role partners with Operations & Visual Managers to execute shipments, replenishment, floor sets, and stock management while delivering an engaging guest experience.

You will lead by example, coach associates, and ensure visual standards across the store. The position requires mobility, physical capability, and a proactive mindset to evolve the brand across Australia.

Qualifications

• 2+ years in a client-centric, sales environment.
• Proven leadership capabilities demonstrating excellent decision making.
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 10-15KG
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift.

Responsibilities

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary

Skills

Client-centric sales experience

Leadership capabilities

Feedback-oriented

Self-motivated with results

Interpersonal communication

Guiding Principles alignment

Mobility around store

Physical lifting (10–15 kg)

Stamina to stand for shift

Job description

ALO is seeking a Visual Lead to drive in-store presentation and profitability. The role partners with Operations & Visual Managers to execute shipments, replenishment, floor sets, and stock management while delivering an engaging guest experience.

You will lead by example, coach associates, and ensure visual standards across the store. The position requires mobility, physical capability, and a proactive mindset to evolve the brand across Australia.