In-Store Tech Solutions & Sales Consultant

Telstra Corporation; Australia; Remote; AUD 44,000 - 50,000; Full time

Benefits offered by this job

12% Superannuation

30% Telstra service discounts

16 weeks paid parental leave

Flexible working hours

Career development programs

Job summary

Telstra in Australia seeks a Retail Customer Service & Sales Consultant to assist customers with product selection, service activation, and basic troubleshooting. You’ll foster positive experiences, stay current on devices and services, and apply consultative selling to meet KPIs, while contributing to store performance and customer satisfaction.

You’ll join Telstra, a leading Aussie brand, offering flexible hours, competitive pay, and opportunities to grow within a dynamic retail team.

Qualifications

• Excellent communication skills and ability to connect with customers.
• Adaptability to learn about products and services.
• Motivated to meet and exceed sales targets and KPIs.
• Customer-facing experience is a plus but not required.

Responsibilities

• Help customers find the right products and services to suit their needs.
• Stay up-to-date with gadgets and services and provide informed guidance.
• Use consultative selling skills to meet sales targets and KPIs.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience and positivity

Customer-facing experience

Job description

Telstra in Australia seeks a Retail Customer Service & Sales Consultant to assist customers with product selection, service activation, and basic troubleshooting. You’ll foster positive experiences, stay current on devices and services, and apply consultative selling to meet KPIs, while contributing to store performance and customer satisfaction.

You’ll join Telstra, a leading Aussie brand, offering flexible hours, competitive pay, and opportunities to grow within a dynamic retail team.