In-Store Tech Solutions Consultant

Telstra; Nambour; On-site; AUD 41,000 - 52,000; Full time

Benefits offered by this job

30% Telstra services discount

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

LinkedIn Learning access

Flexible working hours

Performance rewards

Job summary

Telstra in Australia is hiring a Retail Customer Service & Sales Consultant to help customers choose tech solutions and deliver exceptional in-store experiences. You will be the trusted expert, guiding clients through products and services while representing an iconic Aussie brand.

You'll work with a collaborative team, meet sales targets, and enjoy flexible hours, staff discounts, and extensive learning opportunities to develop your skills and grow within the Telstra family.

Qualifications

• Excellent verbal and written communication with customers.
• Ability to explain products and services clearly and confidently.
• Capacity to meet and exceed sales targets with a consultative approach.
• Willingness to learn about new gadgets and Telstra offerings.
• Positive attitude and resilience in a busy retail environment.
• Customer-facing experience is a plus but not required.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and services.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with the team to maintain a welcoming store environment.

Skills

Communication

Customer service

Sales skills

Solution-oriented

Learning mindset

Resilience

Job description

Telstra in Australia is hiring a Retail Customer Service & Sales Consultant to help customers choose tech solutions and deliver exceptional in-store experiences. You will be the trusted expert, guiding clients through products and services while representing an iconic Aussie brand.

You'll work with a collaborative team, meet sales targets, and enjoy flexible hours, staff discounts, and extensive learning opportunities to develop your skills and grow within the Telstra family.