In-Store Small Business Growth Advisor

Optus; Caloundra; Presencial; AUD 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

80 AUD monthly credit

25% off Optus products

Discounts with retail partners

Connected Day

Parental leave

Optus U micro credentials

Career growth opportunities

Descripción de la vacante

Optus, Australia\'s leading telecommunications provider, seeks an energetic Small Business Specialist to join the Caloundra team. You will identify business customers early and tailor solutions that support growth in-store.

You will build knowledge across mobile, broadband and fixed services, mentor teammates, and deliver confident, consultative conversations addressing real operational challenges. Join a diverse, collaborative culture with added benefits and growth opportunities as you help

Formación

• Understand small business customer needs and help them find solutions.
• Grow product knowledge across mobile, broadband, fixed services.
• Mentor teammates to spot opportunities and elevate service.
• Handle inquiries with empathy and problem-solving.

Responsabilidades

• Act as Small Business expert in-store and match customers with solutions.
• Build capability across products and processes and share with the team.
• Deliver consultative conversations based on customer needs.
• Mentor and support the team to improve business customer experience.
• Stay up to date with small business updates and market trends.
• Manage compliance and merchandising requirements while handling enquiries.

Conocimientos

Business Savvy Outlook

Consultative Service Skills

Product Expertise

Mentoring & Collaboration

Calm & Professional

Descripción del empleo

Optus, Australia\'s leading telecommunications provider, seeks an energetic Small Business Specialist to join the Caloundra team. You will identify business customers early and tailor solutions that support growth in-store.

You will build knowledge across mobile, broadband and fixed services, mentor teammates, and deliver confident, consultative conversations addressing real operational challenges. Join a diverse, collaborative culture with added benefits and growth opportunities as you help