IMPORT AIR OPERATOR

seek.com.au; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

On-site parking

Ongoing training and development

Team bonding events

Job summary

seek.com.au is seeking an experienced logistics professional to join our air imports operations. You will coordinate import air shipments, liaise with airlines and brokers, and ensure timely delivery from start to finish using our in-house system.

You will work closely with a supportive operations team, handle invoicing and documentation, and participate in ongoing training and development opportunities.

Qualifications

• Experience in air imports operations within freight forwarding.
• Solid knowledge of international trade regulations and forwarding procedures.
• Reliable, organized with strong attention to detail.
• Able to manage multiple shipments concurrently with a proactive approach.
• Excellent verbal and written communication skills.
• National Police Check required.
• Friendly, collaborative team player with willingness to participate in training.

Responsibilities

• Coordinate import air shipments and manage cargo reporting and compliance.
• Liaise with airlines, agents and customs brokers to resolve queries.
• Ensure timely deliveries and track shipments through to completion.
• Handle invoicing and processing of delivery documentation.
• Use the in-house system to manage shipments and documentation.
• Support office operations with cross-training opportunities.

Skills

Air imports operations

International trade regulations

Attention to detail

Multi-shipment management

Verbal and written communication

Tools

Word

Excel

Email

Job description

You will be a key point of contact for air forwarding clients liaising with them regarding specific instructions and registering their jobs into the internal system. You will collect required information from relevant parties (airlines, transport companies, overseas agents, etc) in order to organise the movement of clients' goods and ensure day-to-day shipments are kept moving smoothly from start to finish, managed with accuracy and in a timely manner.

Key responsibilities

Coordinate import air shipments, manage cargo reporting and compliance requirements in regard to regulations, review and submit shipping documentation

Liaise with airlines, agents and customs brokers for shipment movements and answer their queries in a timely manner

Ensure timely deliveries, track shipments and address transit issues

Conduct transshipment checks to ensure accuracy and compliance

Handle all invoicing tasks which will include handover invoices and customer invoicing

Process warehouse releases and delivery documentation

Ensure compliance with company policies and security procedures

Resolve issues or discrepancies with suppliers, customers and internal teams

Provide exceptional customer service and regular shipment updates as required

Use in-house system to manage shipments and documentation

About you

Experience in air imports operations within freight forwarding industry

A sound knowledge of international trade regulations, forwarding procedures and operations

Reliable and organised, with attention to detail

A 'can do' attitude with ability to manage multiple shipments at once

Strong verbal and written communication skills

A proactive team player

Good understanding of computer technology - Word/Excel/Email

Results focused with a dedication to finding efficient solutions and meeting deadlines

National Police Check required

Friendly, stable, collaborative and supportive operations team

Ongoing training, team bonding and development opportunities including cross‑training in other areas of forwarding

Modern, comfortable office with on‑site parking