Impactful Utilities Admin Coordinator

Council Jobs; Byron Bay; On-site; AUD 64,000 - 74,000; Full time

Benefits offered by this job

Permanent full-time position

Salary range NSW Local Government: $1,

Job summary

Byron Shire Council in Byron Bay seeks an organised Utilities Operations Support Officer to join a busy team delivering water and sewer services. You will coordinate customer requests, support purchasing, records and communications, and ensure the team has necessary administrative resources.

The role partners with engineers and our Principal Engineer Operations, offering a varied, proactive environment with opportunities to improve processes and deliver essential services to the community.

Qualifications

• Qualifications in Business Administration or a related discipline, and/or demonstrated experience in an administrative role.
• Strong organisational skills with the ability to manage multiple requests, actions and deadlines.
• Experience with records management, work orders, purchasing processes or similar administrative systems.
• Great attention to detail and the ability to produce accurate, reliable work.
• Well-developed written and verbal communication skills.
• A strong customer service focus and confidence communicating with a range of people.
• Confidence using Microsoft suite, with the ability to learn Council systems.
• A collaborative approach and willingness to identify ways to improve administrative processes and systems.
• A current Drivers Licence.

Responsibilities

• Provide day-to-day administrative support to our Utilities engineering and operational teams.
• Work closely with and assist our Principal Engineer Operations
• Process and track work orders, customer requests and correspondence through to completion.
• Raise purchase orders, receipt invoices and assist with purchasing and procurement administration.
• Maintain accurate records, registers, contractor information and filing.
• Help monitor actions, deadlines and operational requests to ensure they are followed through.
• Prepare customer notifications for planned works and service interruptions.
• Respond to customer enquiries and connect technical matters with the appropriate team member.
• Liaise with staff, contractors, suppliers, government agencies and members of the community.
• Arrange meetings and prepare agendas and minutes.
• Assist with compliance and regulatory reporting information when required.

Skills

Organised

Proactive

Customer service

Written/verbal communication

Microsoft Office

Time management

Education

Business Administration qualification

Tools

Microsoft Office

Job description

Byron Shire Council in Byron Bay seeks an organised Utilities Operations Support Officer to join a busy team delivering water and sewer services. You will coordinate customer requests, support purchasing, records and communications, and ensure the team has necessary administrative resources.

The role partners with engineers and our Principal Engineer Operations, offering a varied, proactive environment with opportunities to improve processes and deliver essential services to the community.