Impactful Retail Supervisor – NFP & Community Support

unitingcareqld; Maroochydore; On-site; AUD 11,000 - 15,000; Full time

Benefits offered by this job

NFP Salary Packaging

Staff Discounts

Rewards platform

Parental leave 12 weeks

Diversity and inclusive leave

Career development

Flexible work arrangements

Inclusive team

Job summary

Lifeline Queensland is seeking an Assistant Retail Supervisor in Maroochydore to lead a store, support the Retail Supervisor, and drive customer service excellence. The role includes coaching volunteers, monitoring pricing and merchandising, and delivering strong sales results in a not-for-profit environment.

Permanent full-time position with a remuneration of $28.89 per hour plus Super, NFP salary packaging and a commission program for high performers.

Qualifications

• Demonstrated experience in retail management (or hospitality management), including experience in coaching and mentoring people.
• Ability to deliver a high level of customer service and exceed customer expectations.
• Demonstrate enthusiasm and eagerness to learn store roles including customer service, visual presentation, online marketing and stock control.
• Able to use retail business systems, POS and Microsoft Office.

Responsibilities

• Support the Retail Supervisor in all aspects of a retail operation and delegate responsibilities where appropriate to ensure sound business practices and targets are met.
• Review pricing, merchandising, promotions and selling techniques to maintain profitability.
• Coach and develop direct reports daily, ensuring development goals align with business objectives.

Skills

Retail management

Coaching & mentoring

Customer service

Visual presentation

Online marketing

Stock control

POS system

Microsoft Office

Tools

POS system

Microsoft Office

Job description

Lifeline Queensland is seeking an Assistant Retail Supervisor in Maroochydore to lead a store, support the Retail Supervisor, and drive customer service excellence. The role includes coaching volunteers, monitoring pricing and merchandising, and delivering strong sales results in a not-for-profit environment.

Permanent full-time position with a remuneration of $28.89 per hour plus Super, NFP salary packaging and a commission program for high performers.