Impactful Regional Housing Officer (Nine-Day Fortnight)

Regional Housing; Bundaberg; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Training and development opportunities

Meaningful role with community impact

Job summary

Regional Housing is a Tier 1 not-for-profit organisation delivering crisis, transitional and long-term social housing across regional Queensland. This full-time Housing Officer role (76 hours) offers flexibility with a nine-day fortnight, focusing on compassionate tenancy assessments, referrals and sustained tenancies.

The role requires strong communication, organisation and MS Office skills, with a commitment to community engagement and compliance with funding guidelines and relevant

Qualifications

• Relevant qualifications or demonstrated experience in the housing and homelessness sector, Human Services or another relatable field.
• Knowledge of community services and support pathways.
• Excellent communication and interpersonal skills with the ability to engage respectfully with a diverse customer base.
• Proven ability to build and maintain effective internal and external stakeholder relationships.
• Demonstrated problem-solving, negotiation and conflict resolution skills.
• Effective time management and organisational skills including accurate recordkeeping.
• Ability to work independently and collaboratively with adaptability in a changing environment.
• Proficiency in Microsoft Office and the capacity to adopt new systems.
• Houlder of Australian Citizenship or full, unrestricted Australian work rights.
• Ability to obtain and maintain a National Police Check, Blue Card and Disability Worker Screening Clearance.
• Current Queensland C-Class Driver Licence.

Responsibilities

• Tenancy management of customers housed through social housing programs.
• Support successful sustainment of tenancies via an effective allocation process.
• Conduct professional and compassionate assessments of customer needs and provide appropriate advice and referrals.
• Maintain strong stakeholder relationships and support positive community engagement.

Skills

Communication skills

Time management

Problem-solving

Negotiation & conflict resolution

Recordkeeping

Teamwork

Adaptability

Microsoft Office

Education

Relevant qualifications in housing/homelessness or related field

Tools

Microsoft Office

Job description

Regional Housing is a Tier 1 not-for-profit organisation delivering crisis, transitional and long-term social housing across regional Queensland. This full-time Housing Officer role (76 hours) offers flexibility with a nine-day fortnight, focusing on compassionate tenancy assessments, referrals and sustained tenancies.

The role requires strong communication, organisation and MS Office skills, with a commitment to community engagement and compliance with funding guidelines and relevant