Impactful Mental Health Intake & Referral Coordinator

Woden Community Service; Canberra; Presencial; AUD 80.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

EAP

Professional development

Supervision

Discount programs

Descripción de la vacante

Woden Community Service (WCS) in Canberra, ACT, is seeking a Referral & Intake Coordinator for its Community Mental Health Programs. This contract role acts as the first point of contact for referrals to The WayBack Support Service and the Hoarding Advocacy Support Service, coordinating intake, assessments, onboarding and service allocation across health, housing and community services.

The role requires a Certificate IV in Mental Health or related field, experience in intake and risk

Formación

• Certificate IV in Mental Health, Community Services or a related discipline.
• Experience coordinating referrals, intake and assessment within mental health, health or community services.
• Psychosocial and risk assessment experience.
• Knowledge of recovery-oriented, person-centred and trauma-informed practice.
• Understanding of suicide prevention, suicide risk assessment and crisis response principles.
• Strong stakeholder engagement, communication and relationship management skills.
• Administrative, organisational and data management capabilities.
• Ability to manage competing priorities and work independently and within a team.

Responsabilidades

• Managing referrals and eligibility screening across mental health programs.
• Conducting intake, psychosocial and risk assessments.
• Coordinating participant onboarding and service allocation.
• Supporting participants to access health, mental health, housing and community services.
• Building and maintaining effective relationships with referral partners and stakeholders.
• Maintaining accurate records, reporting data, and ensuring compliance with program requirements.
• Undertaking outreach-based intake assessments in homes, hospitals, community settings and WCS offices.

Conocimientos

Stakeholder engagement

Communication

Data management

Administrative skills

Time management

Educación

Certificate IV in Mental Health

Certificate IV in Community Services

Certificate IV in Disability

Descripción del empleo

Woden Community Service (WCS) in Canberra, ACT, is seeking a Referral & Intake Coordinator for its Community Mental Health Programs. This contract role acts as the first point of contact for referrals to The WayBack Support Service and the Hoarding Advocacy Support Service, coordinating intake, assessments, onboarding and service allocation across health, housing and community services.

The role requires a Certificate IV in Mental Health or related field, experience in intake and risk