Administrative & Intake Specialist — Meaningful Community Support

Wesley Mission Queensland Limited; Gold Coast City; In loco; AUD 65.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary packaging up to $18,550

Supportive culture

Great everyday perks

Professional development

Descrizione del lavoro

Wesley Mission Queensland Limited seeks an Administration and Intake Officer for The Way Back Support Service on a fixed-term basis on the Gold Coast. You will process referrals, screen intakes, coordinate follow-ups, and ensure compliance across suicide prevention programs.

You will manage registrations, insurances, service agreements, staff credentials, and provide reception support, invoicing, and records management while supporting onboarding and recruitment activities.

Competenze

• Relevant qualification in Business Administration, Practice Management, or Community Services.
• Experience in administration roles within mental health or community services.
• Proven ability to coordinate intake and referrals.

Mansioni

• Processing referrals, conduct intake screenings, and coordinate follow-up contact for individuals accessing services.
• Maintaining compliance with organisational, funding, and accreditation requirements across suicide prevention programs.
• Managing program documentation, including registrations, insurances, service agreements, and staff credentials.
• Providing high-quality administrative and reception support, including phone enquiries, records management, and office coordination.
• Preparing invoices, reconcile corporate credit cards, and support accurate financial administration processes.
• Coordinating staff onboarding, induction, training records, and recruitment administration activities.
• Organising meetings and events, including agenda preparation, minute-taking, and stakeholder coordination.
• Overseeing operational support functions such as fleet management, WHS requirements, IT coordination, maintenance scheduling, and office supplies.

Conoscenze

MS 365 proficiency

Multiple databases

Strong communication

Organization & time management

Distress support experience

Formazione

Relevant qualification in Business Administration, Practice Management, Community Services or related field

Strumenti

Microsoft 365

Database systems

Descrizione del lavoro

Wesley Mission Queensland Limited seeks an Administration and Intake Officer for The Way Back Support Service on a fixed-term basis on the Gold Coast. You will process referrals, screen intakes, coordinate follow-ups, and ensure compliance across suicide prevention programs.

You will manage registrations, insurances, service agreements, staff credentials, and provide reception support, invoicing, and records management while supporting onboarding and recruitment activities.