Impactful Housing Tenancy Manager

Anglicare; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Professional development

Exclusive discounts

Employee Assistance Program

Fitness Passport

Job summary

Anglicare Sydney is seeking a Tenancy Manager to oversee day-to-day tenancy operations across the Housing portfolio. You will work closely with residents, service providers and internal teams to ensure tenancy obligations are met and housing services are delivered in line with legislation and policy.

You will manage tenancy agreements, rent processes, and compliance while supporting residents to access relevant services and maintain stable housing.

Qualifications

• Minimum 2-3+ years’ experience in tenancy or property management.
• 2 years of strong understanding of social housing, affordable housing or community housing environments.
• Excellent communication, conflict resolution and stakeholder management skills.
• Current Driver’s Licence and own car.
• Current Working with Children Check or willingness to obtain.

Responsibilities

• Tenancy Management: Manage tenancy agreements, onboarding and resident transitions; rent setting, reviews and collection; enquiries, disputes and lease-related matters; compliance with Residential Tenancies Act and housing requirements.
• Resident & Community Support: Build relationships with residents and provide customer service; assist tenants to access services and supports.
• Property & Asset Coordination: Conduct property inspections; prepare tenancy reports; identify and escalate maintenance issues with Asset Management.
• Administration & Compliance: Maintain tenancy records and reports; monitor trends and support reporting requirements.

Skills

Communication

Conflict resolution

Stakeholder management

Job description

Anglicare Sydney is seeking a Tenancy Manager to oversee day-to-day tenancy operations across the Housing portfolio. You will work closely with residents, service providers and internal teams to ensure tenancy obligations are met and housing services are delivered in line with legislation and policy.

You will manage tenancy agreements, rent processes, and compliance while supporting residents to access relevant services and maintain stable housing.