Impactful Housing Support Case Manager

The Salvation Army Australia

Darwin

On-site

AUD 63,000 - 69,000

Full time

12 hours ago
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Benefits offered by this job

Competitive hourly rate
Salary packaging benefits
Entertainment Benefit
Employee Assistance Program
Leave entitlements
Parental leave

Job summary

The Salvation Army Australia is seeking a Case Manager for the Housing Support Program in Darwin. You will provide outreach case management, develop collaborative case plans, and help participants access community supports and services.

The role requires strong risk assessment, intake, and documentation within a trauma‑informed, inclusive framework. You will work within the Homelessness team, reporting to the Supported Housing Senior Team Leader, and operate under SCHADS Level 4 pay.

Qualifications

  • Degree qualification in Social Work, Mental Health, Welfare or Community Development, or relevant experience with a minimum Certificate IV in Community Services

Responsibilities

  • Provide case management support to participants in the Housing Support Program
  • Develop case plans reflecting each person’s strengths, needs and self‑determined goals
  • Assist participants to attend appointments, build capacity and engage with community supports
  • Complete intake and assessment and maintain accurate records
  • Advocate for participants with government and non‑government agencies
  • Support outreach case management in private/public housing

Skills

Communication skills
Organization
Cultural safety
First Aid
Resilience

Education

Degree in Social Work or related field
Certificate IV in Community Services

Job description

The Salvation Army Australia is seeking a Case Manager for the Housing Support Program in Darwin. You will provide outreach case management, develop collaborative case plans, and help participants access community supports and services.

The role requires strong risk assessment, intake, and documentation within a trauma‑informed, inclusive framework. You will work within the Homelessness team, reporting to the Supported Housing Senior Team Leader, and operate under SCHADS Level 4 pay.

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