Impactful Housing Services Officer - Tenancy & Property

Department of Families Fairness and Housing; Mildura; Sur place; AUD 65 000 - 82 000; Plein temps

Résumé du poste

The Housing Services Officer role is a client facing position which supports the department's housing program and plays a vital role in client‑centred services for individuals and families seeking housing assistance or living in public housing.

Officers are part of a network of community workers and organisations that share responsibility for helping vulnerable people, with duties in tenancy and property management, housing advice and assistance, and acting as a local reference point under

Responsabilités

• Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
• Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
• Apply early intervention strategies to sustain tenancies.

Description du poste

The Housing Services Officer role is a client facing position which supports the department's housing program and plays a vital role in client‑centred services for individuals and families seeking housing assistance or living in public housing.

Officers are part of a network of community workers and organisations that share responsibility for helping vulnerable people, with duties in tenancy and property management, housing advice and assistance, and acting as a local reference point under