Housing Options & Tenancy Advisor

Victorian Government - Department of Families, Fairness, and Housing; Greater Shepparton; On-site; AUD 65,000 - 85,000; Full time

Job summary

Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Services Officers are fully competent across the assigned housing functions and apply well-developed skills in all areas.

Responsibilities

• Assess client's needs and provide advice on housing options from established policy and standards.
• Identify and apply early intervention strategies to sustain tenancies.
• Use persuasive skills when dealing with clients and stakeholders on housing matters.

Job description

Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Services Officers are fully competent across the assigned housing functions and apply well-developed skills in all areas.