Impactful Disability Services Coordinator

Comfort N Care Support Qld Pty Ltd; Toowoomba Regional; On-site; AUD 53,000 - 76,000; Part time

Job summary

Comfort N Care Support QLD is seeking a Service Delivery Coordinator to join our Toowoomba team in a newly created permanent part-time role. You’ll coordinate participant onboarding, service delivery, and staff training to ensure high quality, person‑centred supports while maintaining documentation.

This hands‑on role works closely with directors and rostering to match trained staff with participants, manage risk and compliance, and drive continuous improvement in service delivery.

Qualifications

• Demonstrated experience in disability service delivery or a senior coordination role.
• Strong knowledge of the NDIS and person-centred support.
• Experience coordinating staff training and competency requirements.
• Excellent communication and relationship-building skills.
• Strong organisational skills and attention to detail.

Responsibilities

• Coordinate participant onboarding, service delivery, reviews and ongoing satisfaction.
• Maintain service agreements, support plans, risk assessments and participant documentation.
• Support PBSP implementation and ensure staff understand participant-specific requirements.
• Identify training needs and organise staff training.
• Monitor staff competencies and ensure training and documentation are up to date.
• Provide day-to-day guidance, supervision and support to disability support workers.
• Liaise with families, Support Coordinators and external stakeholders.
• Assist with quality improvement and compliance processes.

Skills

Disability service delivery

NDIS knowledge

Staff training coordination

Communication

Organisational skills

Job description

Comfort N Care Support QLD is seeking a Service Delivery Coordinator to join our Toowoomba team in a newly created permanent part-time role. You’ll coordinate participant onboarding, service delivery, and staff training to ensure high quality, person‑centred supports while maintaining documentation.

This hands‑on role works closely with directors and rostering to match trained staff with participants, manage risk and compliance, and drive continuous improvement in service delivery.