Disability Area Coordinator: Lead & Empower Care Teams

Tradewind; Sydney; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

EAP access

Career development

Permanent role

Growth opportunities

Job summary

Tradewind invites applications for a Disability Area Coordinator in Toowoomba, QLD, to lead person-centred care and high-quality service delivery across SIL, Community Access, Centre-Based Supports and In-Home Supports.

You will mentor frontline staff, coordinate workforce planning and build strong stakeholder relationships while ensuring compliance with NDIS Practice Standards. This permanent full-time role offers career progression within a growing Indigenous-led organisation.

Qualifications

• Tertiary qualification in Disability, Communities Services or relevant.
• Demonstrated experience in supporting disability services and with the NDIS framework.
• Experience leading and developing teams within disability or community services.
• Experience coordinating workforce planning, rostering and resources.
• Commitment to person-centred practice and cultural responsiveness.

Responsibilities

• Coordinate day-to-day disability service delivery across SIL, Community Access, Centre-Based Supports and In-Home Supports.
• Mentor frontline staff to build capability and engagement.
• Coordinate workforce planning, rostering and resource allocation.
• Facilitate participant intake and ongoing service coordination.
• Promote trauma-informed, person-centred supports that support independence and goals.
• Build and maintain relationships with participants, families, carers, guardians and stakeholders.
• Support service quality and compliance with NDIS standards and organisational policies.
• Coordinate management of incidents, complaints, risks and restrictive practices documentation.
• Monitor service delivery outcomes and funding utilisation, escalating issues as needed.
• Contribute to continuous improvement initiatives and organisational change.
• Participate in on-call support and escalation processes.

Skills

Leadership

People management

Stakeholder engagement

NDIS knowledge

Workforce coordination

Policy compliance

Problem solving

Education

Tertiary qualification in Disability/Communities Services

Job description

Tradewind invites applications for a Disability Area Coordinator in Toowoomba, QLD, to lead person-centred care and high-quality service delivery across SIL, Community Access, Centre-Based Supports and In-Home Supports.

You will mentor frontline staff, coordinate workforce planning and build strong stakeholder relationships while ensuring compliance with NDIS Practice Standards. This permanent full-time role offers career progression within a growing Indigenous-led organisation.