ICT Support & Test Engineer — ESL & AIoT Deployments

Hanshow Australia

Sydney

On-site

AUD 65,000 - 95,000

Full time

10 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Hanshow Australia is hiring an ICT Support & Test Engineer to implement, test, troubleshoot and maintain ESL, digital signage and AIoT solutions. You will collaborate with customers, project teams and our global engineering team on deployment, testing and post-installation support.

The role covers system testing, technical troubleshooting, documentation and training, with travel across Australia as required.

Qualifications

Bachelor's degree in IT, Computer Science, Software Engineering or related discipline.
1+ year of ICT support, system testing or implementation.
Knowledge of Windows, Linux, TCP/IP networking and SQL databases.
Willingness to travel to customer sites.

Responsibilities

Install, configure, test and maintain ESL, digital signage and AIoT systems.
Provide technical support for hardware, software, network and connected-device issues.
Troubleshoot device connectivity, provisioning, configuration and system integration issues.
Perform system, integration, regression and user acceptance testing.
Support software/firmware upgrades and customer deployments.
Analyse logs and test results and assist with root-cause analysis.
Prepare technical documentation, test reports and user guides.
Support project implementation, commissioning, go-live and post-installation activities.
Work with customers, project managers, developers and global technical teams to resolve issues.
Provide technical training and support to customers.
Travel to customer sites across Australia when required.