ICT Support Officer for Secure Defence Environments

Leidos; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

Leidos Australia is seeking an ICT Support Officer to join the GEO SPACES team. You will provide first‑level ICT support across hardware, software, user accounts and connectivity in a Defence environment, escalating to specialists as needed.

You will work with systems, network, cyber and engineering colleagues, following security processes for classified environments while delivering practical, customer-focused technical support to users.

Qualifications

• Current TSPV security clearance is required.
• Experience in Defence, intelligence or secure environments preferred.
• Interest in developing a career in ICT and supporting users in a security-conscious setting.

Responsibilities

• Provide first-level ICT support across hardware, software, user accounts and connectivity.
• Perform workstation builds, device deployments and endpoint maintenance.
• Deliver hands-on support in secure facilities with compliant processes.
• Collaborate with GEO SPACES, systems, network, cyber and engineering teams.

Skills

TSPV clearance

Defence/secure environment experience

Customer-focused support

Effective communication

Process adherence

Education

ICT qualifications or relevant certifications

Tools

Windows environments

Hardware and networking basics

Endpoint support

Job description

Leidos Australia is seeking an ICT Support Officer to join the GEO SPACES team. You will provide first‑level ICT support across hardware, software, user accounts and connectivity in a Defence environment, escalating to specialists as needed.

You will work with systems, network, cyber and engineering colleagues, following security processes for classified environments while delivering practical, customer-focused technical support to users.