ICT Support | Career Transition Opportunity

Leidos; Sydney; Sur place; AUD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Life Days

Wellbeing

Training Courses

Career Growth

Leadership

Résumé du poste

Leidos Australia is seeking an ICT Support Officer for the GEO SPACES team in Australia. You will provide first‑level ICT support across hardware, software, user accounts and connectivity within a secure Defence environment.

This role offers hands‑on experience with workstation builds, device deployments, endpoint maintenance and security‑conscious processes, while collaborating with systems, network and cyber specialists.

Qualifications

• Current TSPV security clearance required.
• Experience in Defence or secure operational environments.
• Ability to learn new ICT technologies and apply practical problem solving.
• Strong communication with users and adherence to security processes.

Responsabilités

• Provide first-level ICT support across hardware, software, user accounts and connectivity; escalate complex issues to specialists.
• Build experience with workstation builds, device deployments, user administration, endpoint maintenance, patching and routine system health activities.
• Deliver hands-on support within secure facilities, including equipment setup, secure network patching, cabling, hardware replacement and user assistance.
• Collaborate with GEO SPACES teams across systems, network, cyber and engineering to broaden ICT capability within security constraints.

Connaissances

TSPV security clearance

Defence/secure environment

Customer-focused support

Problem solving

Description du poste

About Leidos Australia

At Leidos Australia, our work goes beyond a job title. We design, build, operate and support the systems, services and capabilities that help protect and advance the Australian way of life.

Description

About Leidos Australia

At Leidos Australia, our work goes beyond a job title. We design, build, operate and support the systems, services and capabilities that help protect and advance the Australian way of life.

Backed by a global organisation of more than 40,000 people, our Australian team of around 2,000 has partnered with government, defence and national security customers for more than 30 years. We deliver mission-critical solutions where reliability, trust and purpose matter.

Benefits

• Flex Your Way – Tailor work to your life with options including Life Days (up to 12 extra days off per year), part‑time arrangements, job sharing, and compressed hours.
• Wellbeing That Matters – Free access to Headspace and MeQuilibrium, plus dedicated wellness spaces to support your mental, physical, and emotional wellbeing.
• Learn Without Limits – Access over 120,000 on‑demand courses, alongside technical, project management, leadership, and professional development opportunities.
• Work That Makes an Impact – Contribute to nationally significant projects that matter, solve complex challenges, and accelerate your career through unique growth opportunities.
• Build Your Future – Whether you're deepening technical expertise or preparing for leadership, we'll invest in your development every step of the way.
• And Much More – These are just a few of the ways we invest in our people and help them thrive.

About The Team

You’ll join a team where people work with integrity, inclusion, innovation, agility, collaboration and commitment. In practice, that means sharing ownership, solving complex problems together and staying connected to the customer context, the purpose behind the work and how each role contributes to meaningful outcomes.

The Mission Software Solutions business delivers customized and off‑the‑shelf software solutions to Defence, Intelligence and other Government sectors. The business also builds capabilities that can be used for a wide range of applications in both traditional and non‑traditional environments; providing leadership in the advancement of technological modernisation of complex enterprises within Government.

The Opportunity

As an ICT Support Officer supporting the GEO SPACES team at Leidos, you’ll provide practical ICT support within a secure Defence environment, helping keep the systems, users and services that underpin national programs operating effectively. This is an opportunity for Defence personnel with a current TSPV clearance to transition into ICT, build hands‑on technical capability and learn alongside experienced specialists.

• Provide first‑level support across hardware, software, user accounts and connectivity, troubleshooting common issues and escalating more complex matters to technical specialists.
• Build practical experience across workstation builds, device deployments, user administration, endpoint maintenance, patching and routine system health activities.
• Deliver hands‑on support within secure facilities, including equipment setup, secure network patching, cabling, hardware replacement and direct assistance to users and operational teams.
• Work alongside systems, network, cyber and engineering specialists across GEO SPACES, developing broader ICT capability while following established processes for classified systems and information.

About You

You’ll bring experience working in secure operational environments and an interest in developing or transitioning your career into ICT. You’re comfortable solving practical problems, supporting users and learning new technologies while working within structured, security‑conscious processes.

Essential

• A current TSPV security clearance.
• Experience working within Defence, intelligence or another secure operational environment.
• An interest in developing a career in ICT and technical support, with the ability to learn new technologies and apply practical problem‑solving skills.
• Ability to communicate effectively with users and provide practical, customer‑focused technical support.
• Ability to follow established processes and work appropriately with classified systems, information and environments.

Advantageous

• Familiarity with Windows environments, computer hardware, networking or ICT support.
• Experience with workstation builds, device deployments, user account administration or endpoint support.
• ICT qualifications or relevant technical certifications.

This role requires the successful applicant to be an Australian Citizen holding an TSPV Security Clearance, with the ability to successfully obtain and maintain a DISA/OSA.

Certain roles may be subject International Traffic in Arms Regulations (ITAR) requirements which may limit persons who hold dual nationality with certain proscribed countries from accessing material, or in the case of dual Australian‑U.S citizens, may require the candidate to obtain a U.S. Persons Abroad authorisation from the U.S DDTC.

Pay Range

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay And Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.