ICT Business Support Officer – Hybrid & 9‑Day Fortnight

Moreton Bay Regional Council; Strathpine; Hybrid; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Nine-day fortnight

Salary progression via EBA

Study, Training And Research Scheme (S

Salary packaging options

Discounted health insurance

Fitness Passport Program

24/7 confidential counselling

Mates in Construction program

Job summary

City of Moreton Bay is seeking an ICT Business Support Officer to provide essential operational support across administration, procurement, finance and asset management to keep ICT services running smoothly.

This permanent full-time role in Strathpine offers a 9 day fortnight, hybrid work with some days at home, and a focus on accurate, customer‑facing service improvements across our ICT functions.

Qualifications

• Experience providing administrative support and preparing accurate, professional correspondence and documentation.
• Strong proficiency in Microsoft Office and the ability to quickly learn new systems and processes.
• Excellent communication skills with a collaborative approach to building positive working relationships.
• A customer-focused mindset, with the ability to effectively manage competing priorities and deadlines.
• High attention to detail and a commitment to accuracy in all aspects of work.

Responsibilities

• Coordinate administrative activities, enquiries and service requests.
• Support procurement, supplier relationships and contract administration.
• Assist with financial tracking, reporting and budget processes.
• Manage mobile, telecommunications and ICT asset lifecycles.
• Maintain records, inventories and information management systems.
• Coordinate equipment maintenance, replacement and disposal activities.
• Prepare reports and data to support planning and performance outcomes.

Skills

Administrative support

Customer service

Communication skills

Attention to detail

Time management

Tools

Microsoft Office

Job description

City of Moreton Bay is seeking an ICT Business Support Officer to provide essential operational support across administration, procurement, finance and asset management to keep ICT services running smoothly.

This permanent full-time role in Strathpine offers a 9 day fortnight, hybrid work with some days at home, and a focus on accurate, customer‑facing service improvements across our ICT functions.