Hybrid Strategic Account Manager, MICE & Events

Melbourne Convention & Exhibition Centre; Melbourne; Hybrid; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Hybrid work

14 weeks paid parental leave

Special leave for life's moments

Training & mentorship

Free event tickets

Meal discounts

On-site parking discounts

Health insurance

Job summary

Melbourne Convention & Exhibition Centre is seeking a proactive Senior Sales professional to lead strategic initiatives across corporate, entertainment, association and government segments. You will identify opportunities, convert leads and manage accounts with a commercial focus, partnering with Sales, F&B, Marketing, Event Planning and Operations to deliver high-impact events.

You will build strong client partnerships, articulate customer needs, and drive revenue while collaborating with

Qualifications

• Proven experience in a sales/account management role within the MICE industry.
• Exceptional presentation, communication and negotiation skills at senior level.
• Strong interpersonal skills and ability to resolve conflicts professionally.

Responsibilities

• Prepare, present and follow up proposals in a timely manner.
• Undertake detailed site inspections for customers and stakeholders.
• Manage portfolio of corporate, entertainment, association and government accounts to grow revenue.
• Implement Strategic Account Management with key personnel to validate customer needs.
• Assist in annual sales planning for Sales and Customer Experience teams.
• Contribute to sales strategies through calls, events and networking.

Skills

Presentation

Communication

Negotiation

Interpersonal skills

Conflict resolution

Microsoft Office

Account management

Tools

Momentus EBMS

Job description

Melbourne Convention & Exhibition Centre is seeking a proactive Senior Sales professional to lead strategic initiatives across corporate, entertainment, association and government segments. You will identify opportunities, convert leads and manage accounts with a commercial focus, partnering with Sales, F&B, Marketing, Event Planning and Operations to deliver high-impact events.

You will build strong client partnerships, articulate customer needs, and drive revenue while collaborating with