MICE Sales Director: Lead High-Yield Accounts

Hyatt Place Melbourne, Essendon Fields; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Employee Assistance Program

Career development opportunities

Discounts on Hyatt properties

Free parking

Visa sponsorship opportunities: 482/#{

Job summary

Hyatt Place Melbourne Essendon Fields seeks a dynamic Director of Sales - MICE to lead a 3-person sales team, driving corporate and group revenue through strategic MICE initiatives. You will oversee key client relationships, negotiate contracts, and implement sales plans to exceed targets in Melbourne.

Ideally you bring a proven track record in hospitality sales, strong leadership, and expertise in CRM systems to develop partnerships and secure high-yield accounts, with a focus on conferences,

Qualifications

• Relevant degree in Hospitality, Business or Marketing is an advantage.
• Proven track record in a sales or business development role, especially in hospitality or MICE.
• Understanding of hospitality market trends and client needs.
• Knowledge of revenue and yield management is highly regarded.
• Familiarity with Salesforce, Opera and CRM systems.
• Strong analytical and reporting skills.
• Leadership and team management experience.
• Excellent verbal and written communication skills.
• Ability to build professional relationships with clients and partners.

Responsibilities

• Follow a structured sales plan to secure high-yield corporate and MICE accounts, boosting occupancy and revenue.
• Meet weekly and monthly targets for corporate room nights, MICE revenue and hotel outlet sales as per the budget.
• Contribute to the development and execution of sales and marketing strategies to drive business growth.
• Negotiate rates, respond to enquiries, prepare proposals, quotes and contracts.
• Host familiarisation tours and site inspections for prospective clients, aligning with Hyatt brand standards.
• Proactively prospect and grow a portfolio of corporate and group accounts for conferencing and accommodation.
• Respond to client queries promptly and ensure timely follow-ups to close deals successfully.
• Identify new business opportunities, represent the hotel at events, collaborate with partners and assist with promotional campaigns to drive revenue.

Skills

Sales leadership

MICE sales

Key account management

Negotiation

CRM knowledge

Forecasting

Team management

Communication

Education

Hospitality/Business/Marketing degree

Tools

Salesforce

Opera PMS

MS Office

Job description

Hyatt Place Melbourne Essendon Fields seeks a dynamic Director of Sales - MICE to lead a 3-person sales team, driving corporate and group revenue through strategic MICE initiatives. You will oversee key client relationships, negotiate contracts, and implement sales plans to exceed targets in Melbourne.

Ideally you bring a proven track record in hospitality sales, strong leadership, and expertise in CRM systems to develop partnerships and secure high-yield accounts, with a focus on conferences,