Hybrid ServiceNow Solution Architect: Platform Governance & Design

Suncorp Group; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Performance incentives

Suncorp shares

Hybrid working

Flexible leave

Parental leave

Study support

Wellbeing coaching

Employee discounts

Fitness Passport

Volunteer leave

Diversity & inclusion

Job summary

Suncorp Group in Sydney is seeking a ServiceNow Solution Architect to define the technical architecture and implementation strategy for an enterprise-wide platform. You will establish governance, standards and an operating model for secure, scalable and maintainable solutions, balancing configuration, code and integrations for long-term value.

You'll work across solution design and deployment to enable faster upgrades, improved platform health and better customer outcomes, with exposure to APIs,

Qualifications

• Define ServiceNow architecture standards, governance processes and implementation practices.
• Assess solution designs against platform capabilities, security requirements and ServiceNow best practices.
• Design scalable data models, workflows, integrations, configurations and custom solutions.
• Guide platform development, coding standards, prototyping and remediation of technical issues.
• Evaluate platform health across performance, usability, scalability, security and upgradability using ServiceNow HealthScan.
• Maintain clear solution designs, technical specifications, data models and architectural diagrams.
• 5+ years of extensive ServiceNow development experience.
• 2+ years of ServiceNow solution design and architecture exposure.
• Certifications - CSA – mandatory, CMA – desired
• Experience designing APIs, middleware integrations, workflows, data models and secure platform solutions.
• Practical knowledge of ServiceNow architecture, configuration, coding standards and platform constraints.
• Experience providing technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices
• Strong communication and stakeholder management skills across technical teams, business teams, delivery partners and vendors.

Responsibilities

• Define ServiceNow architecture standards, governance processes and implementation practices.
• Assess solution designs against platform capabilities, security requirements and ServiceNow best practices.
• Design scalable data models, workflows, integrations, configurations and custom solutions.
• Guide platform development, coding standards, prototyping and remediation of technical issues.
• Evaluate platform health across performance, usability, scalability, security and upgradability using ServiceNow HealthScan.
• Maintain clear solution designs, technical specifications, data models and architectural diagrams.

Job description

Suncorp Group in Sydney is seeking a ServiceNow Solution Architect to define the technical architecture and implementation strategy for an enterprise-wide platform. You will establish governance, standards and an operating model for secure, scalable and maintainable solutions, balancing configuration, code and integrations for long-term value.

You'll work across solution design and deployment to enable faster upgrades, improved platform health and better customer outcomes, with exposure to APIs,