Hybrid Senior Merchant Growth Marketing Manager

Rainfall Ventures; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

25 days paid leave annually

16 weeks paid parental leave for main/

Family support policies including bere

Mental health and wellness initiatives

2 days paid volunteering leave per año

Novated Leasing for savings

Job summary

Zip is seeking a Senior Marketing Manager, Merchant in Sydney to drive merchant growth through end-to-end marketing campaigns. You’ll partner with Sales, Product, Brand and Marketing to translate business priorities into impactful campaigns that attract new partners and deepen engagement.

The role requires a commercially minded marketer who balances creative ideas with data insights, ownership of campaigns, and a focus on measurable outcomes. Hybrid work in Sydney is offered.

Qualifications

• Proven experience developing and delivering marketing campaigns that drive measurable commercial outcomes, ideally within financial services, payments, technology or a related industry.
• Strong knowledge of marketing channels, campaign planning, merchant or customer engagement and performance optimisation.
• A commercial mindset, with the ability to connect marketing activity to business growth, customer outcomes and merchant success.
• Confidence using data and insights to evaluate performance, solve problems and turn findings into practical recommendations.
• Hands on experience managing campaigns from initial planning through to execution, reporting and continuous improvement.
• Strong stakeholder management skills, with the ability to build trusted relationships and collaborate effectively across Sales, Product, Brand and Marketing.
• Excellent communication skills, with a talent for crafting clear, engaging marketing messages and influencing stakeholders.
• The ability to work autonomously, exercise sound judgement and manage competing priorities in a fast moving environment.
• A curious and proactive approach, with the confidence to challenge existing ways of working, experiment with new ideas and identify opportunities to improve.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA. Customer First, Own It, Stronger Together and Change the Game.

Responsibilities

• Develop and deliver impactful merchant marketing campaigns that attract new partners, deepen engagement and support retention and commercial growth.
• Take ownership of marketing initiatives from planning through to execution, measurement and optimisation, ensuring every campaign has clear objectives and measurable outcomes.
• Partner closely with Sales to uncover merchant growth opportunities and create marketing activity that supports commercial priorities.
• Bring Zip's merchant value proposition to life through compelling communications, creative campaigns and engaging marketing collateral.
• Use merchant insights, customer data and campaign performance to make informed decisions, identify opportunities and continuously improve marketing effectiveness.
• Own the detail behind successful campaigns, including audience selection, budgets, creative development, tracking, quality assurance and performance optimisation.
• Measure what matters, using acquisition, conversion, engagement, revenue and return on investment metrics to understand performance and recommend improvements.
• Collaborate with Product, Brand and the wider Marketing team to deliver consistent, relevant and engaging experiences for our merchant partners.
• Experiment with new approaches, testing creative, messaging, audiences and channels to find smarter ways to achieve better results.
• Bring a proactive, solutions focused mindset to the team, balancing multiple priorities while supporting broader acquisition and marketing initiatives when needed.

Skills

Marketing campaigns

Campaign planning

Data-driven

Stakeholder management

Communication

Autonomy

AI tools mindset

Risk management

Job description

Zip is seeking a Senior Marketing Manager, Merchant in Sydney to drive merchant growth through end-to-end marketing campaigns. You’ll partner with Sales, Product, Brand and Marketing to translate business priorities into impactful campaigns that attract new partners and deepen engagement.

The role requires a commercially minded marketer who balances creative ideas with data insights, ownership of campaigns, and a focus on measurable outcomes. Hybrid work in Sydney is offered.