Hybrid Retail Systems Support Analyst – Data & ERP Expert

Metcash Group; Melbourne; Híbrido; AUD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

5th week annual leave

Well-being days

Volunteer day

Parental leave 12 weeks

Mental Health Australia accreditation

Flex Ready

Family Friendly Workplace

Descripción de la vacante

Total Tools & Hardware Group (Part of Metcash) in Melbourne seeks a Retail Systems Support to help keep stores running smoothly by supporting product data, troubleshooting pricing and EDI issues, and using SQL and Excel to investigate data and improve processes.

Join the Merchandise team in a hybrid role with 2 days from home and 3 days in the office across Heatherton and Port Melbourne, collaborating with stores, suppliers and internal teams on day-to-day retail operations.

Formación

• Experience supporting retail, ERP or business systems (Pronto is a plus).
• Strong Excel skills (VBA/Macros) and data handling confidence.
• Exposure to SQL, reporting or data validation.
• Troubleshooting to find root causes and fix issues.
• Great attention to detail and customer-focused mindset.
• Strong communication and stakeholder relationship skills.

Responsabilidades

• Investigate issues affecting ordering, POS scanning, pricing and EDI transactions.
• Analyse data using SQL, Excel and VBA; automate reporting and provide insights.
• Support EDI implementation, testing, onboarding and troubleshooting.
• Maintain product, supplier and pricing information in Pronto ERP.
• Perform data validation, audits and analysis to improve data integrity.
• Build strong relationships with stores, suppliers and internal teams.

Conocimientos

Retail systems

ERP systems

Excel VBA

SQL/data validation

Troubleshooting

Attention to detail

Stakeholder comms

Herramientas

Pronto ERP

SQL

Excel

VBA

Descripción del empleo

Total Tools & Hardware Group (Part of Metcash) in Melbourne seeks a Retail Systems Support to help keep stores running smoothly by supporting product data, troubleshooting pricing and EDI issues, and using SQL and Excel to investigate data and improve processes.

Join the Merchandise team in a hybrid role with 2 days from home and 3 days in the office across Heatherton and Port Melbourne, collaborating with stores, suppliers and internal teams on day-to-day retail operations.