Hybrid Personal Banker: In-Branch & Virtual Support

Peoples Security Bank & Trust Company; Mountain Top; On-site; AUD 55,000 - 75,000; Full time

Job summary

Peoples Security Bank & Trust Company is seeking a customer-oriented branch associate to deliver exceptional experience to customers and prospects, supporting in-person or virtual service while assisting with day-to-day branch operations.

You will be part of the branch sales/service team, handle transactions, respond to questions about deposits and loans, ensure compliance, and refer clients to specialists for deposits, loans, cash management, or wealth services.

Qualifications

• High school diploma or equivalent required; associate degree or banking diploma preferred.
• 1–2 years' experience in a related position.
• Strong communication across channels and customer service.
• Knowledge of branch transactional tasks and banking products/services.
• Proficient with technology and banking software.

Responsibilities

• Process customer transactions accurately and compliantly.
• Balance cash drawer and ATM; assist vault-related duties as backup.
• Provide exemplary customer service and answer deposits/loan questions.
• Refer clients to appropriate partners for deposits, loans, cash management, or wealth services.
• Maintain knowledge of bank products and services and stay compliant with regulations.

Skills

Communication across channels

Interpersonal skills

Problem solving

Branch operations knowledge

Technology literacy

Education

High school diploma or equivalent

Associate’s degree or General Banking Diploma preferred

Tools

Banking software

Job description

Peoples Security Bank & Trust Company is seeking a customer-oriented branch associate to deliver exceptional experience to customers and prospects, supporting in-person or virtual service while assisting with day-to-day branch operations.

You will be part of the branch sales/service team, handle transactions, respond to questions about deposits and loans, ensure compliance, and refer clients to specialists for deposits, loans, cash management, or wealth services.