Hybrid Medical Admin Assistant – Referrals & Care

Australian Unity Limited; Melbourne; Híbrido; AUD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working model

Wellbeing and community leave days

14 weeks parental leave

Employee Assistance Program

LinkedIn Learning access

Staff discounts on Australian Unity

Descripción de la vacante

Remedy Healthcare, part of Australian Unity, is seeking a highly organised Medical Administration Assistant to join our Home Health team in Melbourne VIC or Sydney NSW. This role focuses on onboarding customers, managing referrals, responding to inquiries, and coordinating key administrative tasks to ensure smooth service delivery.

You will work across multiple systems, maintain privacy, and support Care Coordinators and Clinical leads while contributing to continuous improvement and providing

Formación

• Previous administration, medical administration or customer service experience.
• High accuracy data entry with attention to detail.
• Clear verbal and written communication skills.

Responsabilidades

• Manage and process referrals accurately and timely.
• Respond to enquiries via phone, email, fax and webchat.
• Provide clear information to customers and healthcare partners.
• Maintain accurate records across multiple systems.
• Ensure privacy and confidentiality in all processes.

Conocimientos

Administration experience

Data entry

Communication

Multitasking

Confidential information

Descripción del empleo

Remedy Healthcare, part of Australian Unity, is seeking a highly organised Medical Administration Assistant to join our Home Health team in Melbourne VIC or Sydney NSW. This role focuses on onboarding customers, managing referrals, responding to inquiries, and coordinating key administrative tasks to ensure smooth service delivery.

You will work across multiple systems, maintain privacy, and support Care Coordinators and Clinical leads while contributing to continuous improvement and providing