Hybrid Life & Super Claims Manager

Employers Mutual Management Pty Ltd; Melbourne; Ibrido; AUD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work options

Fitness Passport

Retailer discounts via RewardsHub

Corporate wellbeing program

Learning and development

Employee Assistance Program (EAP)

Company-wide celebration events

Annual incentive scheme

Descrizione del lavoro

Employers Mutual Management Pty Ltd. is seeking an experienced Case Manager to join our Superannuation team in Melbourne. This permanent, full-time role focuses on managing a portfolio of insurance claims including TPD, IP, terminal illness and death benefits with a commitment to positive member outcomes.

The role offers flexible work arrangements, including the option to work from home and hybrid schedules after training, across multiple Australian cities where applicable.

Mansioni

• Manage a portfolio of superannuation insurance claims, ensuring claims are assessed and progressed within agreed timeframes.
• Develop and implement effective claims management and member communication strategies to achieve positive member outcomes.
• Assess and manage TPD, Income Protection, Terminal Illness and Death Benefit claims in accordance with relevant legislation, fund rules and regulatory requirements.
• Support members, their representatives and beneficiaries throughout the claims process, providing clear, compassionate and professional communication.
• Deliver difficult claim outcomes with empathy and professionalism, with accurate records and correspondence.

Descrizione del lavoro

Employers Mutual Management Pty Ltd. is seeking an experienced Case Manager to join our Superannuation team in Melbourne. This permanent, full-time role focuses on managing a portfolio of insurance claims including TPD, IP, terminal illness and death benefits with a commitment to positive member outcomes.

The role offers flexible work arrangements, including the option to work from home and hybrid schedules after training, across multiple Australian cities where applicable.