Impactful Super and Life Case Manager - Hybrid

EML; Melbourne; Ibrido; AUD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work options

Fitness Passport discounts

RewardsHub retailer discounts

Wellbeing program

Descrizione del lavoro

EML is seeking an experienced Case Manager to join our Superannuation team. You will manage a portfolio of insurance claims for superannuation fund clients, including TPD, IP, Terminal Illness and Death Benefit claims.

The role offers a permanent, full-time opportunity with hybrid work options across Melbourne, Brisbane, Sydney, Parramatta or Newcastle, following training. You will assess claims, communicate clearly with members and beneficiaries, and work with internal teams to ensure timely

Competenze

• Experience in superannuation, life insurance or personal injury claims management.
• Strong communication and interpersonal skills with a professional phone manner.
• Attention to detail and ability to manage multiple priorities.

Mansioni

• Manage a portfolio of superannuation insurance claims, ensuring timely assessment and progression.
• Develop and implement effective claims management and member communication strategies.
• Assess TPD, Income Protection, Terminal Illness and Death Benefit claims per legislation and fund rules.
• Support members and beneficiaries with clear, compassionate communication throughout the claims process.
• Maintain accurate claim records and collaborate with internal and external stakeholders.

Descrizione del lavoro

EML is seeking an experienced Case Manager to join our Superannuation team. You will manage a portfolio of insurance claims for superannuation fund clients, including TPD, IP, Terminal Illness and Death Benefit claims.

The role offers a permanent, full-time opportunity with hybrid work options across Melbourne, Brisbane, Sydney, Parramatta or Newcastle, following training. You will assess claims, communicate clearly with members and beneficiaries, and work with internal teams to ensure timely