Hybrid Lab Equipment Technical Sales & Support

RecruitShop; North Sydney Council; Hybrid; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Hybrid Working

Modern workplace in Chatswood location

Training & development

Career Development

Job summary

RecruitShop in Sydney's North Sydney area is seeking a Technical Sales & Support Specialist to act as a trusted technical adviser to researchers, clinicians and laboratory professionals. This is primarily an inside sales role, with relationships developed mainly through telephone, email and video conferencing, supplemented by occasional customer visits, demonstrations, installations and training.

You will respond to inquiries, recommend equipment and software, prepare quotations and manage

Qualifications

• Degree in Life Sciences, Biomedical Science, Physiology, Chemistry, Physics, Engineering or related field.
• 1–3+ years of experience in scientific equipment, laboratory environments or scientific sales roles
• Experience working with researchers, clinicians, laboratory professionals or similar technical audiences
• Strong communication skills, high integrity and a genuine curiosity to learn and continuously grow
• Exposure to scientific instrumentation, laboratory equipment, photonics or related technical technologies
• Background in customer service, applications support, laboratory research or technical training is highly regarded
• Experience with scientific instrumentation, photonics, imaging technologies, or optical instrumentation is highly regarded

Responsibilities

• Responding to customer enquiries and understanding their scientific and technical requirements
• Recommending appropriate scientific equipment, software and laboratory solutions
• Preparing quotations and managing customer opportunities from initial enquiry through to completion
• Building long-term relationships with customers, end users and international supplier partners
• Coordinating demonstrations, installations and customer training, both remotely and on-site
• Continually learning new technologies, products and their scientific applications

Skills

Communication skills

Customer service

Active listening

Curiosity to learn

Education

Life Sciences or related degree

Biomedical Science

Job description

RecruitShop in Sydney's North Sydney area is seeking a Technical Sales & Support Specialist to act as a trusted technical adviser to researchers, clinicians and laboratory professionals. This is primarily an inside sales role, with relationships developed mainly through telephone, email and video conferencing, supplemented by occasional customer visits, demonstrations, installations and training.

You will respond to inquiries, recommend equipment and software, prepare quotations and manage